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Custom Color Set
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66,689 Verified Client Reviews |
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Getting My Hair the ESalon color!A friend recommended ESalon after frustration with inconsistent over the counter results and too pricey salon experiences led to Internet research and finding ESalon. I've always had thick healthy Hispanic hair but now in my 40s fast growing hair means fast growing greys as well and over coloring my coffee brown hair was turning it black no matter what I did. I ordered a beautiful medium brown with gold highlights from ESalon and at first got lovely brown roots and reverse ombré black ends. I called ESalon for help and they explained that adding color over color deposits SO often saturated my hair with color eventually getting darker and darker until my longest (therefore oldest) hair became black no matter which shade I tried. The ESalon color technician recommended a clarifying shampoo on my darker hair to try to remove old color before applying new color. (I also found a color removal product that removes color buildup leaving my hair ready for the shimmering rich ESalon color) I also followed the advice of putting my color on roots Only then putting the rest of color on only at the end of the process. I've received a lot of compliments on the color vibrancy, the bounce and shine of my hair. Thanks ESalon! 0 of 0 people found this review helpful. Did you? |
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First colorColor was good, smell was really strong so not sure I like it so much. Will give another try. 0 of 0 people found this review helpful. Did you? |
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love my colorThis product is easy to use. I love the shampoo and conditioner that come with it. I just wish it lasted a little bit longer! 0 of 0 people found this review helpful. Did you? |
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2nd shipment reviewSorry it has taken me to respond....I love love love esalon!!! I love my colors and the shampoo and conditioner! 0 of 0 people found this review helpful. Did you? |
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Love the colorBut It's only been two weeks and my dye is fading specially on the spots that I have grey hair. 0 of 0 people found this review helpful. Did you? |
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Loved it, I could have used a bit more conditioner.Do you sell the conditioner seperately? 0 of 0 people found this review helpful. Did you? |
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Color not what expectedToo brown not much red/purple. Easy to work with. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChris - While we're glad that you enjoyed the ease of application, we apologize that your color order did not turn out as you expected. We see that your colorist has reviewed your comment and adjusted the formulation and/or instructions for recent color order accordingly. We hope this reformulated shade better suits your needs and we look forward to hearing your feedback soon. |
i'm not happy with the color,I followed the directions step by step and did not get the result i expected. My roots are the color i wanted my hair to be 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTabatha- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
DamagingAlthough, this kit comes with stain guard, and stain remover, it took several days for the stains to fade off of my skin. This product left my hair extremely dry. The color that was suggested to me was dark brown. It turned my hair black. Although, it did tone down the red in my hair I don't recommend this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsElizabeth- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and see that a representative has reached out to you regarding this matter. Again, we apologize that you were unhappy with your color results. |
My Custom hair dyeI am very impressed with the care they give their clients. They are open to trying different colors until you get the color you want. I am 100% pleased with eSalon and have told family and friends Thank you all for helping me to get the right color and able to do my own hair at a low cost. Yvonne 0 of 0 people found this review helpful. Did you? |