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Custom Color Set
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66,655 Verified Client Reviews |
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Great product, wrong colorEasy to use, doesn't seem damaging. The color it deposited was even and nice, it was just very very similar to my current color, not what I was expecting. Be very clear when ordering! For me it was hard to find an image to match my natural hair color-- this may have been where things went wrong. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - We're sorry that your color turned out differently than you expected. We have reviewed your account and see that your colorist has received your feedback and processed a complimentary reformulation formulated to even out your color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your results and hope to receive your feedback on your reformulation soon. |
SO much better than off the shelf brandsI have always used copper coloured hair dyes but found so many to be too bright or too red. eSalon listens to what you want and makes fine tuned adjustments to exactly the shade you want. I will never look anywhere else to buy colourant. 0 of 0 people found this review helpful. Did you? |
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Love the colorCustome made for me! 0 of 0 people found this review helpful. Did you? |
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PerfectI always got the color too dark or too light before esalon. Now with esalon it's perfect! 0 of 0 people found this review helpful. Did you? |
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Best shade matchI believe this is a good formula for me. I will stick with this for now. The product is easy to use but the instructions could be more clear. 0 of 0 people found this review helpful. Did you? |
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Happy with it...I had asked that my hair color be a bit more 'yellow', blonde, and it was done. Thanks 0 of 0 people found this review helpful. Did you? |
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Hair colorI LOVED the hair color. I just think it came a shade lighter than what I expected. 0 of 0 people found this review helpful. Did you? |
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Hair ColourI am trying to lighten my hair colour so at the moment the regrowth area is lighter but I do like the new colour. 0 of 0 people found this review helpful. Did you? |
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The best hair color!!!I have colored my hair for probably 40 years and have never been as happy with results and being able to customize. 0 of 0 people found this review helpful. Did you? |
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I liked it before it fadedStarted to fade really quick and I only wash my hair once to twice a week with color treated shampoo and conditioner. I didn't think permanent would wash out like this did. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSarah - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |