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Custom Color Set
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66,655 Verified Client Reviews |
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ColorColor hasn't been matching what I've asked for. Has been having to much brown and not enough red/burgundy in my last two orders 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJaclyn - We apologize that your last two order did not turn out as you expected. Your colorist will review your comments and photos and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Good colourKit arrived very quickly. Colour is good but would prefer greater grey coverage and slightly lighter shade of brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - We are so happy to hear that you enjoyed the service and color so far. You'll be happy to know that we are able to adjust for better coverage if necessary. When logged into your account, you may request a modification at any time on your next shipment! We look forward to blending your color for you in the future! |
Uneven haircoloringI followed the directions, and the roots dyed great, but the time suggested was not long enough to dye the rest of my hair evenly 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSuzanne - We’re sorry that your hair color came out uneven. We’d love to remedy this by sending you a complimentary reformulation to provide more even results. Once your next order processes, your colorist will review your comments and photos and make any necessary adjustments. We look forward to crafting your reformulation. |
Not happy1st it gets delivered but I never received it. 2nd I get a new one sent to me, I'm so excited. After following the directions, I can't wait to see the light golden brown hair but to my extreme dissatisfaction there is no hint of light brown or golden. As a matter of fact, my hair looks slightly darker and extra soft from the conditioner. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Colour very moisturising kind to hairWhen I first used this colour I wasn't sure of the outcome .After using it my hair felt soft manageable and I received compliments from my friends.i love it ..my colourist Joshua is excellent.I definitely recommend it .. When my order wasn't received my colourist called delivery company updated me on everything that was happening and also gave me a free delivery due to the delivery company's error in locating my colour and not delivering .. 0 of 0 people found this review helpful. Did you? |
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Love the Chocolate BrownExactly what I wanted! Love it! 0 of 0 people found this review helpful. Did you? |
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Great hair colorEasy to use, great coverage and consistent quality. The only hair color company I'll use. 0 of 0 people found this review helpful. Did you? |
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The most natural looking colorThe color I get is very close to my natural color, being a red head though it will start to look dull after time. By adding this color it brightens it and brings back the copper and brightness. It doesn't look like I dye my hair, it helps that it is custom made and so close to my natural color. I wont use any other color !!! 0 of 0 people found this review helpful. Did you? |
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Color was perfect!I asked to have a blend of my last 2 colors and it came out exactly how I wanted it! Love the customizability of eSalon! 0 of 0 people found this review helpful. Did you? |
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Love the colorI asked esalon to darken my color from the last time and this new color came out great. Just what I wanted. 0 of 0 people found this review helpful. Did you? |