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Custom Color Set
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66,689 Verified Client Reviews |
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Orange finishI do not like the way that color looks it kind turns orange!!!! And make my hair soo dry 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKarla- Thank you for taking the time to share your feedback with us. We apologize that your hair color did not provide the results you were looking for. We see that your colorist has received your comments and adjusted your formulation based on your feedback. You can always let us know if we need to adjust your color and are happy to help! We want to make sure to get your color just right. |
HorribleThis was the worst experience I ever had with coloring my hair. the stuff did not seem like a hair colour but a paint. After applying it sticked to my hair like a sticky paint that was very hard to get rid off. the shampoo provided in the pack did not help at all. I was panicking and thought I might have to cut my hair. Had to apply my own shampoo at least 5/6 times to get rid off the paint. my shower was full of a thick layered black water that was difficult to clean later on. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsS Raj- Thank you for contacting us and sharing your feedback. We apologize that your hair color left your hair with a thick residue. his feeling is most likely caused by residual color still coating your hair and/or scalp.To remove this coating, we suggest using a clarifying shampoo. We recommend Purify and Replenish Deep Cleanse Shampoo from TRESemme, available online or in your local discount store. This deep cleansing color-safe shampoo is specifically formulated to cleanse any unwanted residue from your hair, leaving it feeling fresh and clean.To avoid this from happening in the future, we recommend massaging the color at your scalp prior to rinsing. This will help loosen residual color and prevent staining on the scalp. Again, we are sorry that you were dissatisfied with your experience. |
UnderwhelmingMy hair felt rough afterwards....dry and no shine. I have better results using a $6 dollar box color than I did with E-salon....grays already showing on my sides after second wash. Not happy at all...very disappointed, had high hopes. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRuth- Thank you for sharing your feedback with us. We apologize that you did not have enough color for a full application. You can always choose to add a second bottle of color to your order if you feel it is needed for a full application. We want to make sure that we satisfy all of our clients needs, which is why we ask a series of questions that include questions about hair length, gray percentage, etc. |
Love the colorColor lasts longer than over the counter colors. Easy to mix, apply, and covers grey hair and blends easily. Would highly recommend. 0 of 0 people found this review helpful. Did you? |
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Customised Hair ColourI've been using this for quite some time now. I LOVE it. My hair is a fabulous colour and in good condition. Plus it's so easy to use. 0 of 0 people found this review helpful. Did you? |
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ExcellentLove not only the color but the texture of my hair after coloring it. So shiny! 0 of 0 people found this review helpful. Did you? |
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STILL LOYAL, best product out there!!great coverage and color AS ALWAYS! Love the new simpler instructions too! Keep us the AWESOME work and unbeatable customer service. I've considered going natural, but I JUST CAN'T QUIT YOU!! 0 of 0 people found this review helpful. Did you? |
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Great color. ...Perfect color the first time. ... easy to apply. 0 of 0 people found this review helpful. Did you? |
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The best hair color ever.I get lots of compliments, even from my hairdresser, he thinks I go somewhere else to do my color. Thank you eSalon. 0 of 0 people found this review helpful. Did you? |
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Great product!This hair colour is so easy to use. Your company has taken the mystic out of salon procedures! I have always felt that coloring hair is not rocket science and in UK the costs are ridiculously high. 0 of 0 people found this review helpful. Did you? |