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Custom Color Set
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66,689 Verified Client Reviews |
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Great & consistent every timeGreat color product just like my colorist was, but at 42% of the cost and I can color my hair when grey starts coming out NOT when I have an appointment. 0 of 0 people found this review helpful. Did you? |
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Liked color changeI did like the change and would like to keep it the same. The only thing I am noticing is my gray roots seem to be showing a lot faster. 0 of 0 people found this review helpful. Did you? |
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Redheads have a higher price tagThe color and gloss have been spot on, which has been very difficult through out my adulthood. Unfortunately, as a fed head, the glosses is necessary each time I color, which adds to the price tag. When I read the ad prior to trying the product, the price was $25. That was only for the first color kit. The price has now reached a minimum of $40. Each kit. This is partially due to the extra step I must take because red fades very quickly. At least that's what I was told by their "expert staff" 0 of 0 people found this review helpful. Did you? |
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GREAT COLOR!Messy but great quality... 0 of 0 people found this review helpful. Did you? |
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It works well on my gray roots!I do have to use two different colors one for the low lights to have it look more natural. It takes about 3-4 days to settle in. 0 of 0 people found this review helpful. Did you? |
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Gray coverage and color just ok The undertones are still redish and I want blondThe undertones are still redish and I want blond. The gray coverage is not holding. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJane - We’re sorry that your color hasn't provided the coverage you've expected and is still too red. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Was okColor didn't last long.. it was more black than purplish then started to turn red as it faded 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRaul - We’re sorry that you were unhappy with the results of your previous order. We see that your colorist reviewed your comments and adjusted the formulation for your recent order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation. |
Bad hair color for meI was expecting an auburn red and got an auburn brown. The color was way to dark for me. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMartina - We’re sorry that your hair color came out darker than you expected. We've reviewed your account and see that your colorist received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to deliver results to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Did not cover grayThe root color was too dark and the golden color was not different enough. I can count the gray hair on my head and can count every one of them just after coloring. The color did not color my gray even though I started with those when applying color and left the color on for a few more min than instructed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We apologize that you were unhappy with the gray coverage of your hair color formulation. We've reached out to you to see how we can best assist you, per our Satisfaction Guarantee. Again, we're sorry that you were disappointed and hope to hear from you soon. |
DisappointedI dont know what happened but my color was a little too light this time. I did my roots as always and they came out a little transparent- a little golden instead of medium brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCamille - We’re sorry that your color was too light. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |