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Custom Color Set
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66,689 Verified Client Reviews |
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Not really what I wantedDidn't cover my grey as well. I wanted a lighter color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - We're sorry to hear that the color didn't cover your gray. You'll be happy to know that we can adjust for better coverage. We are also happy to note that your second order was adjusted lighter per your request. We look forward to delighting you in the future! |
Good product.Overall the product is good. The color did not turn out as light as expected & it's not as user friendly to adjust as it was to get new 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDanielle - We’re sorry that you were unhappy with the results of your order. We're always looking to improve our service and products as we truly value everything our clients say and we will take your comments into consideration. We see that your colorist reviewed your comments and adjusted the formulation for your recent color order to deliver results better suited to your needs. |
Gray hair still grayThe color mix is perfect. The problem is even though I left it on my gray/white roots 5 minutes longer, there was no color change at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJan - We’re sorry to hear that you were dissatisfied with the gray coverage results of your hair color order. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide better gray coverage. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Great!Perfect match 0 of 0 people found this review helpful. Did you? |
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Perfect!I have never had a better experience with at-home color! No mess, perfect color! 0 of 0 people found this review helpful. Did you? |
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Great productThe quality is just like a salon job. The customer service is better than you ask for. I am very happy with the choice I made. 0 of 0 people found this review helpful. Did you? |
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Best home hair color treatment ever!I love esalon! My color comes in the mail at the perfect time and if I'm behind I just let ESalon know and they delay my shipment for me! 0 of 0 people found this review helpful. Did you? |
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Great color and texture!I am so pleased with my hair color from eSalon! It is exactly the color I was hoping it would be, and my hair feels soft and looks shiny. So much of an improvement from the boxed colors. 0 of 0 people found this review helpful. Did you? |
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Hair colourHave been using eSalon for a few months now and am pleased with the shade of colour I achieve. Also seems to keep the colour better than some other hair colourants. 0 of 0 people found this review helpful. Did you? |
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Its the best.So convenient getting it in the mail. The price is amazing. Thank you. 0 of 0 people found this review helpful. Did you? |