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Custom Color Set
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66,689 Verified Client Reviews |
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Not much to say!I don't love and I don't hate it! It's an ok color. 0 of 0 people found this review helpful. Did you? |
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DarkI was expecting a lightest blonde with a little pearl. What I got was medium blonde shade. I was hoping it would have been lighter. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKathryn - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
its ok. However excellent on covering the whitesI love the results in that it does good job in covering white hairs. I however do not like that it doesnt last as long as some of the cheap ones I used to buy at the stores which lasted 3 month. I wish to keep my hair colored as long as I remain uncomfortable with having white hair. But I do not want to be coloring it every month nor every 2 month as thats not healthy for the hair. I have it to where I color my hair every 3 month but the coloring only been lasting one month at the roots very highly disappointing. I have to wear a hat until my next kit somes in. But summer weather is here and I do not wish to wear a hat on hot weathers. Also I changed the coloring to have my hair lighter than usual but I see no diffrence. I'm only doing my roots and wanted to try it on my roots first before I pay for a whole head and be disappointed that it didnt work out. So I did and was not delighted on the coloring. Its good coloring but not the color I was anticipating. I will lower the color once more see how it works and I will let you know how it came out. Hopefully I will have a better feedback. 0 of 0 people found this review helpful. Did you? |
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color didnt lastdisappointed in length of time color lasted no longer than what box color does about 3 weeks gray color game through faster 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLaRay - We’re sorry that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we'd love to send you a complimentary reformulated color that will provide longer lasting results. So we've credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can deliver your desired results. |
Too BrassyThis color I have found to be too brassy. I would prefer a slightly darker and cooler color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMarilyn - We apologize that your hair color turned out brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
custon hair colorI wanted a color a bit lighter than before to hide the increasing gray. I am not convinced it was light enough. I think I need to get a couple of other opinions. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - We're sorry to hear that your formulation was not as light as you expected. We see that you've recently worked with your colorist to craft a new formulation designed to meet your desired shade. We hope to hear your feedback on this new shade soon! |
The messiest colouring product I have EVER used!The formula was runny and dripped on me the entire time. My shower was a disaster zone once I had rinsed out the product from my hair. The process is simple so I know that I didn't mess that part up. I don't know if there was an issue with the formula or something, but I will never use this product again. I still have the towel on my head as I write this review so I am not even certain of the colour at this point but I am so disappointed with the formula and the application that I had to share my review as soon as possible. Your immensely disappointed Canadian customer, Honey Sneep 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHoney - Thank you for your feedback. We apologize for the disappointing experience you had with your custom hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to hear the feedback on your coloring results soon. |
Still grey rootsI colored today and roots still grey. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCaroline - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Happy BunnyBeen using for a couple of years now and love the tones it brings out, not a block colour like over the counter hair colours. 0 of 0 people found this review helpful. Did you? |
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Shiny, healthy hairMy very straight, fine hair always looks full and healthy after I use my eSalon products. I love the way it picks up on my natural highlights and creates a very natural multi-layered colour. It's super convenient and I truly need that in my crazy busy life. Thanks! 0 of 0 people found this review helpful. Did you? |