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Custom Color Set
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66,713 Verified Client Reviews |
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excellent productLove the colour used other products of the shelf but the colour was never the same , your colour turns out the same get lots of compliments on my hair . 0 of 0 people found this review helpful. Did you? |
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nonei liked it but think i want to add highlights 0 of 0 people found this review helpful. Did you? |
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Grey coverageProduct did not cover grey areas by side burns. I always make sure that I cover that area cause I know it's s difficult spot for grey hair 0 of 0 people found this review helpful. Did you? |
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Good product,It's a really good product, it just comes too often for me. I am excited to see my new "Summer color" formula. 0 of 0 people found this review helpful. Did you? |
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TOP QUALITYI've been using eSalon for over a year. Each customized hair color sent to me has always been the same perfect blend. No variations. Recently my sister-in-law mentioned she just came back from the hairdresser, having her hair dyed. I asked "how much was it?" She said they usually charge $80.00, but for her it was only $50.00. I immediately told her about eSalon, how she can have a customized color sent, at any schedule she chooses, and the cost is half of her "bargain". And if you think about it, going to a hairdresser can have variables in the hand mixed product each visit, with eSalon, you receive the exact blend every time. Totally TOP QUALITY! 0 of 0 people found this review helpful. Did you? |
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not happyIt was too red.I've asked for medium brown with burgundy touch. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEsther - We apologize that you were unhappy with your latest hair color results. Since the color did not turn out as you expected, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
Beautiful colorI loved the color from day 1 but it's needing color again already is there a longer lasting 0 of 0 people found this review helpful. Did you? |
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Hair colorNot as good as what my hairstylist uses, however a step above what I can buy over the counter. It dries my hair out over time. 0 of 0 people found this review helpful. Did you? |
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Nice color, but.....Although I followed the directions exactly as written, the color did NOT cover the gray. I wrote into eSalon and did not get any feedback. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolyn - We apologize that you were disappointed by the gray coverage of your hair color order. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide better results. So we have credited your account for one complimentary hair color order. One of our representatives has reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suits your needs. |
WRONG HAIR COLORI HAD ASKED FOR MY COLOR TO GO LIGHTER AND APPARENTLY THAT WAS NOT DONE NOW I HAVE 3 DIFFERENT SHADES OF COLOR IN MY HAIR. VERY UNHAPPY FIRST THE DELIVERY IS MESSED UP AND NOW THE SHADE ITSELF. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMercedes - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |