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Custom Color Set
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66,637 Verified Client Reviews |
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The worst color experience!!Not even close to the color i had picked. Settled on natural hair very unevenly despite following directions to a T!! Will never use again!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Totally worth itI’m so pleased I finally found the perfect colour. Will never go back to the salon. Customer service definitely deserves 5 starts (colourists included). I already recommended it to friends and family and will continue to do. 4 of 4 people found this review helpful. Did you? |
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Perfect color adjustmentI love my coppery red! So multidimensional! Absolutely stunning just in time for the holidays!! 2 of 2 people found this review helpful. Did you? |
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Still not good grey coverageFollowed every direction thoroughly and even left on the roots juts a tad longer and still not covering! Super disappointing as this is my 3rd time trying it now. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
While the color covers great the first week after that the grey is back.Not only does the color not last on the grey/silver it also leaves a brassy tone to my hair that's even worse than normal store brands. I've tried it twice now and the brassiness got even worse the second time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanice - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
So much better than a SalonI love how well the color matches what I really want. The mixology at esalon is on point. I feel like I can get super quality color without having to pay the extreme price of hair salons. It is easy to use and even though I’m not perfect at applying the end result is still beautiful!!!:). Highly recommended. 3 of 3 people found this review helpful. Did you? |
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No more grayI purchased my custom color in July but didn’t use it until yesterday (12/5/2024). The products weren’t harsh, they smelled good and my hair color looks great! I was a little skeptical choosing my own color however I did pretty good. I wanted my hair a little lighter and my gray covered up. I got my hair cut in a curly pixie style and I love the results. I’ve shared with a couple of people. I’m excited to try it again but with a bolder color. I would love some highlights in my natural hair but for now I’ll see how long this color lasts! Thank you to my colorist for getting it right the first time! 2 of 2 people found this review helpful. Did you? |
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New colorThe color was perfect!!! Appreciated that you sent the ends refresher. That made a huge difference. Thank you 0 of 0 people found this review helpful. Did you? |
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DREAM COLOURThe perfect colour, condition of hair is soft and healthy, and it lasts. 9 of 10 people found this review helpful. Did you? |
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Poor productThis product did not work at all, I already have to dye my hair again . I get better results with my Walmart product, then this expensive brands. I need to cancel immediately! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHello Gloria, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |