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Custom Color Set
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66,713 Verified Client Reviews |
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CoverageGood covering, just afew white hairs are slightly lighter than some 0 of 0 people found this review helpful. Did you? |
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Color that looks great, covers gray and stays true.This is a medium blonde which I am using to color gray hair. I am pleased with it as a natural-looking shade. My only disappointment is that the color doesn't hold at the temples. After 7-10 days I need to touch up the gray with a temporary rinse. (Roux Fancifull bashful blonde #56) Any suggestions? 0 of 0 people found this review helpful. Did you? |
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RedI really like the color, wish I could color all my hair and not just my roots. 0 of 0 people found this review helpful. Did you? |
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niceMy only complaint is it still appears slightly brassy looking and doesn't stay darker. 0 of 0 people found this review helpful. Did you? |
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Hard color to keepI have chosen red as my hair color which is hard to keep maintained as far as the vibrant color. The color enhancing shampoo is helpful. This color stays longer and is beautiful. However, despite using colorsafe hair products (expensive and known for being color safe), I've noticed the bottom half of my hair turns lighter than the rest of my hair within 2 weeks. 0 of 0 people found this review helpful. Did you? |
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EndsThe ends of my hair is still too dark. The roots turned out fine, but I need the length of my hair to be the same color. We need to go lighter even if I use it only on the length and ends of my hair. 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsKathy - We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Hair colorI loved this product when first started using but now I notice no covering grey as well as it doesn't last long do you have any suggestions I like this color but need to maybe add something to it to keep the greys on the sides of my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
Needed more copperAt first the color had a slight copper/red tone that quickly faded. Now after a few weeks there is no red at all. The medium blonde color is still a very good color, but I really wanted the copper/red to last as long as the med. blonde. Thanks 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - We apologize that your copper tones faded quicker than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Color Didnt HoldLiked the packaging and convenience but as for the color, It did not hold well, roots were much lighter than the rest of my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAngela - We’re sorry that your hair color came out uneven. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out your color. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
My recent colorColor has improved but is still turning to "red tinge". It is not just me as people are commenting to me asking about my red hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJerry - We’re sorry that your color has turned out brassier than you've expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |