66,736 Verified Client Reviews |
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I love the product but.........The red is almost perfect, still a bit too dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - Thank you for your feedback! We are happy to hear you love the product. We apologize that your color turned out differently than you expected. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. |
Didn't like colorColor was way too brassy, I don't like the red hue. 1 of 2 people found this review helpful. Did you? |
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Response From Our ExpertsJamie - We’re sorry that your hair color turned out brassier than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
i love the shampoo and conditionermy next order needs to be a shade darker. like the product 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVicki - Thanks for your feedback! Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
Good, but not enough!I like the color, the delivery and the idea of having a custom blend but my hair is waist length and there was not enough of the product to color the ends. I really needed two of each solution. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - Thank you for your feedback. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection! |
NOT HAPPYMy hair is bright red instead of light brown. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRobin - We apologize that your most recent order turned out much redder than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for a medium brown, as you requested. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Nice!Very pleased with the color. Thanks! 0 of 0 people found this review helpful. Did you? |
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Love it!Easy to use and gives me a great color. I especially appreciate the instructions that explain how to do my color when I just need to do my roots. 0 of 0 people found this review helpful. Did you? |
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Excellent !!!Love this product. Great coverage. Lasts a long time. 0 of 0 people found this review helpful. Did you? |
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Love it!!I get so many more compliments when I use my esalon color than any store bought. It is so easy to use, everything you need is in one box. 0 of 0 people found this review helpful. Did you? |
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AmazingLeaves my hair shiny and natural. 0 of 0 people found this review helpful. Did you? |