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Custom Color Set
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66,736 Verified Client Reviews |
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Not as good as expectedIt came with two totally different color for my roots and ends... and on roots it didn't cover the gray hair regardless i don't have much... i ended with one brown red on roots and a red on ends... 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMonica - We’re sorry that your hair color came out uneven with poor gray coverage. We’d love to remedy this by sending you a complimentary reformulation to provide better results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Good color - bad smellI liked my first color treatment but was frankly scared to try again, because it had such a heavy ammoniac smell when I applied to my whole head of hair. Also felt the instructions were misleading as to application on my roots. Going to do it my own way next time and see if I get a better result. Color does not last as long as salon color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We’re sorry that you were unsatisfied with the smell of your custom color and that you felt the instructions were misleading. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. We hope to continue helping you find hair perfection! |
darkFelt that the color was to dark and it brought through some of my old color through out my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJill - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
No coverageI am a brunette and this product doesn't cover my roots! It turns my roots into a rust red no matter how long I leave it on! The rest of my hair is fine! It only last two weeks so I hardly call permanent dye 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlayna - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Color!Color way darker than expected. Hate it! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMaria - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Hair ColourI have psoriasis on my scalp and love using this hair colour as it doesn't sting my scalp like other hair colours bought over the counter. 0 of 0 people found this review helpful. Did you? |
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FabulousI am so happy with my color! I've never used a home color that is this wonderful! My hair looks like I had it done at a salon. Color is beautiful and my hair looks and feels so healthy. Thank you so much. Julia 0 of 0 people found this review helpful. Did you? |
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PEACE OF MIND !!!!!I love my custom formulated e-Salon color so much. After a horrible experience with store-purchased color, I found e-Salon and have never worried about coloring my own hair again. The product is 'first-rate and the customer service outstanding' 0 of 0 people found this review helpful. Did you? |
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Well done!!The instructions were very succinct and easy to follow. The color is amazing! Callie did a phenomenal job from my pictures and she communicated a couple of times through email to make sure she knew what I wanted to achieve! I don't think I've ever had my hair color be so vibrant and healthy! Every thing I needed was right there in front of me! Loved the entire experience! 0 of 0 people found this review helpful. Did you? |
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best hair colour i've hadexcellent coverage ...I wanted to keep my own natural cover i.e redhead. Even though this must be one of the hardest to match, it was brilliant. Very pleased indeed with the colour, the product is easy to use and delivers every time and best yet no horrible odours! . I have now ordered and received to my specification and when I want it. Can't ask for more*****. 0 of 0 people found this review helpful. Did you? |