|
Custom Color Set
|
66,736 Verified Client Reviews |
|
Sort by: |
|
Get lots of compliments on the color.Love the color - people are always complimenting me and except for the roots, it lasts until the next application. 0 of 0 people found this review helpful. Did you? |
|
Covered white/greys WAY better than shop bought boxed dyePros: The coverage of my coarse white and greys is impressive. And the colour lasts very well without using any particular specialist colour shampoo. Overall, much better than any shop bought boxed dyes. Good value for money. Cons: I have dark hair so colour options were extremely limited. Very long hair means I had to be careful to ensure there was enough to cover it all. Hair felt v odd, like hard, during rinsing stage. But once complete hair felt normal again. 0 of 0 people found this review helpful. Did you? |
|
Love it.I love it. Please send me another one . I need it. Please do not send me the old one. Infact please takeold ones off. Just the recent one i ordered 0 of 0 people found this review helpful. Did you? |
|
Where's the rest of the box?although I've paid the same amount of money, I've only received half of what is usually sent, for roots only. It barely lasted even for that and, because although the colour is a good quality - it does fade pretty quickly, the roots colour didn't match the rest of the hair. If it's only one bottle, it's not worth it. 0 of 0 people found this review helpful. Did you? |
|
WorriedI haven't used it. There is ash in it and that makes my hair turn red which I do not want. 0 of 0 people found this review helpful. Did you? |
|
Color did not stay!!!!!I ordered a permanent color, because I had my hair permanently colored burgundy. I wanted my natural color back. My hair is now still burgundy from the middle portion of my hair down. You can not tell that I permanently colored my hair back to my natural color. It did not last!!!!! Very disappointed, and don't want to be a customer anymore!!!!! You charge $24.90 for color that don't stick. I have a better chance at going to a beauty store and buying the salon dye and all the things I need for about the same price!!!!!! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKAren - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Not what I expectedThe color did not completely cover my gray and the color was way too dark. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsO'Linda - We’re sorry that your color turned out darker than expected and did not completely cover your gray hair. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation. |
consistent color but fades quicklyThe color is great and looks the same each time I color my hair--but, it doesn't act like a permanent shade. It fades to a mousey brown after 2 weeks or less. I was using semi-permanent shades before going to esalon, and I may go back since there's no color advantage to staying with this group. Also, buying color locally is a lot cheaper! Sorry, Esalon! 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsSaundra - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
product was goodthe color chosen was not good for me. Is there a way i can put my pic. in and change my shades to match? 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsNina - We apologize that your hair color didn't turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. We've reached out to you with instructions on how to send a current photo for your colorist to review, as well. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Lately the color doesn't seem to last as good as it didI have noticed that the color doesn't stay in as good as it used to. Not sure if I need to make a change. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPatricia - We’re sorry that you were unhappy with the results of your color recently. We see that your colorist reviewed your comments and adjusted the formulation for your most recent order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |