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Custom Color Set
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66,772 Verified Client Reviews |
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Great experience, beautiful colour!My experience with eSalon has been completely positive. Customer service has been excellent; the colour selected for me is awesome, and the quality of the dye, shampoo and conditioner is excellent. I will definitely be ordering again! 0 of 0 people found this review helpful. Did you? |
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Worth Every Penny...I, at first was truly sceptical. I ordered, deleted, reorderd...finally i commited. Wow, i am So impressed! Not only did they produce a hard color to mix, im naturally strawberry-blonde, my hair is soft and shiny! Im NEVER buying off the shelf again! "Don't knock it til you try it!" 0 of 0 people found this review helpful. Did you? |
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Perfect, just perfectColoring for red hair can be scary, believe me, I know. The Team has matched my original red hair to what it used to be when I was younger, so much so that people are surprised when they find out I color my hair, even my neighbor who sees me all the time! 0 of 0 people found this review helpful. Did you? |
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I absolutely love eSalon !!!I won't buy Haircolor any other way it was awesome!! I love the hair colour I love the kit they gave me full of everything I needed it was perfect only thing that I could say wasn't that great was the amount of time it took for delivery but other than than that I was 100% happy 0 of 0 people found this review helpful. Did you? |
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Custom colorI really like my very custom color. I would like it just a bit more custom however. Just a bit more plum would be great. Having said that I have never found an option that does a better job than esalon at getting this close to the color I want. Unless I go to a salon and that is too expensive and inconvenient. I recommend esalon to everyone 0 of 0 people found this review helpful. Did you? |
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your product is lousy!Don't send anymore emails! 0 of 0 people found this review helpful. Did you? |
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Just not what I hoped.I liked how clear the instructions were and how easy the process was. The color I was hoping to achieve would have been more copper. I do not see any copper in my hair. Also I had hoped it would cover the gray hairs I have but unfortunately they are still sparkling through. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDory - Thanks for sharing your feedback! We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Worst hair colourI have been colouring my hair for over 30 years and I can honestly say this is the worst result I have ever had. Looks like it was faded and ready for a new colour as soon as it was done. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSue - We’re sorry to hear that your hair color appeared faded following your application. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Will never buy againI had a friend that's owned her own salon for over 20 years and we went step by step. I still have gray hair and the color is no better then going to the store and paying $7.00 don't recommend at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsStacy - We're sorry to hear that the color didn't turn out as expected. We are confirming that the service has been cancelled per your request. One unique benefit to our service is that you can make adjustments to your color, including gray coverage if necessary. |
Disappointing hair colorI was very disappointed in the hair color that I received from E Salon. First of all, I very specifically said that my roots were hard to cover. The color that was sent gave me an orangy color at the root and is already starting to fade and it's only been a week! The base hair color was supposed to have a tint of violet and I see NO violet color in my hair. And when I made the order, i was made to believe that I would be receiving 2 bottles of hair color.... 1 to use right away and one for later use. Not the case. E Salon sends one bottle for the roots and one bottle (the free one) for the ends. So am i to assume that IF (big IF) I make further purchases that I will have to purchase 2 bottles each time? One for the roots and one for the ends? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLana- Thank you for sharing your feedback. We apologize for any confusion regarding our service. We see that your colorist has already reached out to you regarding this matter. If you have any further questions please don't hesitate to give us a call or email us. Again, we are sorry that you were not totally satisfied with your eSalon experience. |