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Color Set
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66,637 Verificado Comentarios de clientes |
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Haare sehr dunkelNach der Tönung sein meine Haare leider sehr dunkel geworden das man denken könnte das sie braun sind. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichaela W. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
My husband liked it.While the color was a nice natural auburn, it wasn't quite as intense red as I was hoping for. My husband liked it, but I thought it too close to my natural hair color. When I color my hair, I like to see a dramatic red difference. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJeanine - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Où est ma commandeJ’aimerai pouvoir évaluer une commande reçue Car pour le moment je l’attend toujours 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosStephanie S. - Merci de nous avoir contactés. Nous sommes sincèrement désolés que votre commande eSalon est du retard. Nous allons vous contacter par email dans un instant pour plus d'information. |
Don’t knowI like the shine on my hair but I didn’t cover my gray hair totally some hairs 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosReniza - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good coverage, not quite the color I wantedI was looking for a burgundy color but the color just came out a dark brown again. Otherwise the coverage was very good 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMisty - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Wrong colorIt turned my hair red instead of blonde. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacqueline - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
AwfulI wish I never used this. It was supposed to be a light brown copper. I now have black uneven hair. Thank god I tried a demi before a permanent! I will stick to my nice and easy thanks! Horrendous experience. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLyn J. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I NEED TO KNOW IF MY COLOR IS PERMANENT OR SEMI PERMANENT.I also need more color my hair is much longer than the first time I colored it with your product. I need to get my color once a month not every week. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMaria - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Most horrible experienceVery strong ammonia smelling product. I developed rashes all over my scalp and forehead. I am worried I have permanently damaged my hair 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertoskrithika S.- We appreciate your feedback here at eSalon! We are extremely sorry for the discomfort you experienced during your personalized color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not the colour I wantedI adapted my plan as previously my colour was too dark. I chose a copper, which when sent to me was light brown with a slight red tone when in certain light. Definitely not copper at all. Even if I get offered a free colour again I would rather not try again as I've not been the slightest bit satisfied with either of my colours even though I had a very in depth chat with the colourist. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosEmma P. - Thank you for taking the time to share your feedback with us.! We’re so sorry to hear that you felt the color was not the shade you expected. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |