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Custom Color Set
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66,866 Verified Client Reviews |
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Covers gray.I loved this product. My usual home hair color lasts approximately 1-2 weeks: This product lasted twice as long,had no unpleasant odor& didn't dry out my hair. 0 of 0 people found this review helpful. Did you? |
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wonderful productLove the customized color. Price is great. 0 of 0 people found this review helpful. Did you? |
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Great product!I have had two different hairstylists comment on how good the color looks. 0 of 0 people found this review helpful. Did you? |
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Excellent product. They matched me perfectly by profile.I didn't send in a picture, the color matches perfectly and covered ALL (and there was a nice wide silver strip!) of the gray. 0 of 0 people found this review helpful. Did you? |
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Not so sure...Over time, this hair color has both bleached my hair & dried it out terribly. It feels like the diameter of the hair follicles are also wearing away... Need something less harsh & more color-depositing, not bleaching! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristin - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and added a credit to your account in the amount of your most recent purchase, per our Satisfaction Guarantee. We will reach out to you shortly with more information. |
custom hair colorThe hair color was a little darker than I wanted but it lasted longer than they say it will, I had to extend my delivery date from 10 weeks to 12 weeks because there wasn't any grey after 10. 0 of 0 people found this review helpful. Did you? |
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great productQuality hair color and easy to use. Just wish it came with color enhancer every time. Like it did the 1st time. Without the extra charge. 0 of 0 people found this review helpful. Did you? |
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Better as it fadesI like the color, but it's more me 3-4 washings later. 0 of 0 people found this review helpful. Did you? |
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HorribleI specifically mentioned that there was red in my history and that was overlooked. My hair turned orange and was awful! 1 of 1 people found this review helpful. Did you? |
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Response From Our ExpertsSusan- Thank you for sharing your feedback with us. We apologize that your color came out differently then expected. You can always give us a call and talk to your colorist so that we can best understand your hair color needs. Again, we are sorry that your hair color results did not turn out as expected. |
Not to happyMy top head/root area didn't get to well. And my hair faded right away by the second week. My hair looked dull not shinny. I has to redo my hair with box tint from store, I did a medium Auburn. It looks better. I think that color just wasn't for me? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAndrea - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |