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Color Set
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66,880 Verificado Comentarios de clientes |
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PerfectMy hair looks like it did 5 years ago with no one knowing w what I did! Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI was having trouble with my grey hairs showing threw, I contacted eSalon about my hair and they made an awesome adjustment on my color. I would most definitely recommend eSalon for home hair coloring. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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I love the color and the ease of doing it myself.I love my new hair color. The first time I colored my hair it was a little darker than I wanted. But now it is perfect and sooo easy! I apprecoate the clear directions! I love the freedom of doing my own hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Rich chocolate hue I was looking for!I am so happy with my hair color! I wanted to get a rich chocolate hue after a long summer season in the sun. Since my hair was porous and light, a salon color appointment caused my hair to be much darker than I really wanted. I waited a couple of months for the salon color to tone down and placed my order on eSalon.com. I selected the shade I was aiming for, provided some comments and uploaded a photo of myself to help my color stylist. My color expert Brittany put together the best color! The packaging and personalized instructions were awesome! I was able to easily apply the color and achieved the results I really wanted. I'm thrilled with my experience and am telling friends about eSalon. I'm not only saving tons of cash by doing my own hair coloring at home but I believe the results are far superior to what I experienced in the salon. eSalon has two thumbs up from me! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom colorMy custom color was great. I was very happy with the outcome. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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My daughter is very pickyEverytime I color her hair I always get a little stressed if something would go wrong! Have successfully done her color 34 times, and every time have been able to have a sigh of relief that all went well 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Did not turn out rightI got a custom made color because i wanted to go light blonde. I sent pics of my hair and made notes saying that my hair tebds to turn brassy . Im not surprised with my luck lately of coyrse my gahr didnt turn out right. Its brassy n much much darker than i wanted. I knew that it wouldnt be as light as i wanted since esalon only lightens by 2 shades difference but i feel like it bareley lifgtened n just went brassy..... it looks lije dark caramel or peanut butter. Lol.......ugh 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMichelle - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Same as store bought boxed hair colorThe bells and whistles are what cost you more, not product. I followed the directions properly, and eSalon did not even cover my grey/white. This hair color gave me the exact same color as the box color I buy at wal-mart, only costs way more. Do not bother!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosShelly - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
MistakeI tried changing to a little lighter and it was to light for my hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRhoda - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
I would like to cancel all orders.The color that was sent to me is medium brown and that color is to dark. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRochadie - We’re sorry to hear that your results did not turn out as you expected. We have cancelled your service, as you requested. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |