66,880 Verified Client Reviews |
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Hard to cover greyAlthough this particular hair color had done better than most, i was just a little disappointed when I saw that my color seems to started to wash out and shows grey. 0 of 0 people found this review helpful. Did you? |
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Poor instructionsI tried this product for the first time and I was very disappointed. The instructions said that the whole process from applying the product till rising should last 15 min!!!!! Of course it took me way more than that. Even with half an hour, the product didn't dye my hair evenly and it didn't cover my grey hair. It washed out in 2-3 shampoos. I had to go to the hair salon to get it done properly. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarolina - Thank you for taking the time to share your experience, and we apologize that you felt you had to visit a salon. For best results, our application process is a multi-step process that can vary in length; per your Personalized Instructions, your dye *processing* time is 15 minutes. Our experts would be happy to adjust your formula for better gray coverage and guide you through an even application process anytime. Again we apologize, and we hope this information is helpful. |
GreysLovely hair colour but more grey coverage needed. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSharon - We're sorry to hear that you didn't get the gray coverage you were looking for. You'll be happy to know that the color can be adjusted at eSalon, which is what makes our service so unique! We look forward to delighting you in the future! |
did not like not your fault. should have ordered auburn instead of reddid not like color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWanda- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
BrilliantI love the colour, the condition of my hair since using eSalon products and the efficient service. 0 of 0 people found this review helpful. Did you? |
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New colourVery pleased with the new colour 0 of 0 people found this review helpful. Did you? |
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I Liked ItThe product is easy to use and you know and feel you're getting good results because the product was custom made to your color preferences. I covered my few grays. 0 of 0 people found this review helpful. Did you? |
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Great product!I love this stuff! I can't afford to get my hair coloured at the salon every 4 weeks, but this stuff does the job just as well. No offensive door and great coverage of grey hair leaving behind healthy hair in the shade you want. Definitely recommend. 0 of 0 people found this review helpful. Did you? |
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nicegreat hair color 0 of 0 people found this review helpful. Did you? |
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I love your hair color!The color is much better than a box. Stays solid longer. Love it! 0 of 0 people found this review helpful. Did you? |