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Custom Color Set
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66,880 Verified Client Reviews |
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Great qualityGreat quality and coverage. It's the same outcome as when I would go to the salon and get my hair colored for $150. 0 of 0 people found this review helpful. Did you? |
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LOVE ITThe color and after color feel is perfect. I do t want to change anything! Aurora 0 of 0 people found this review helpful. Did you? |
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LIFES EASIERCOMES TO MY DOOR, MATCHES GREAT, WHAT MORE COULD I ASK FOR 0 of 0 people found this review helpful. Did you? |
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Way too lightI have dark brown hair and this made my roots look like a copper penny...not so hot compared to the rest of my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTracy - We’re sorry that your hair color came out uneven. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
I love,love the hair colorEveryone asks me what hair color am I using? Your hair looks very healthy, tell me your secret. 0 of 0 people found this review helpful. Did you? |
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Great product.It truly covered my grays as expected but unfortunately the color was too dark, I am looking forward to change the color for my next purchase. Thanks Mindy! 0 of 0 people found this review helpful. Did you? |
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The first time in head like the hair color.Yes the color 0 of 0 people found this review helpful. Did you? |
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Colour not rightI am not happy with the colour, my hair is turning red, l am happy with the condition of my hair,it is not so dry. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJean - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
I was fumigatedThe fumes were horrible...it ran myself and my family out of the house. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNanette - Thank you for your feedback. We apologize for the disappointing experience you had while coloring. We're always looking to improve our service and products, and truly value everything our clients say. We will take your comments into consideration. |
Color not holding and hair is dullThe product was really great in the beginning, it lasted and my hair remained shiny. However, the past few shipments seem to not have the same quality. The color is not lasting. The hair in my part is turning a dull dark red just a week or two after the application. The color also does not seem to be the same shade it was in the past. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCindy- We apologize that your recent few shipments have not been 100% satisfactory. One unique benefit of our service is that we can adjust your formulation based on your feedback. We have just reached out to you to see how we can best understand and achieve your hair color goals. Again, we are sorry that your last few orders have not been completely satisfactory. |