66,844 Verified Client Reviews |
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Hair colorI love the color, it doesn't fade and not harsh on my hair. 0 of 0 people found this review helpful. Did you? |
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Great Color!I am so happy with the changes made in my hair color! It is much closer to my natural color and is so rich looking! 0 of 0 people found this review helpful. Did you? |
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ZoomWhat a match. I'm so pleased. For a first time try of this system it's the best match I've ever had. Thanks so much eSalon! 0 of 0 people found this review helpful. Did you? |
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AwesomeSo right from the start of creating my colour profile was a great experience, after placing my order a colourist called me to discuss my colour and as my hair is very very light, she wanted to be sure about my mix, as was worried I had used a high lift colour and anything Esalon could offer wouldn't be able to achieve the ultra light look I currently have, upon having a good long chat I explained my hair is crazy, I usually would use drugstore lightest ash blondes and that my hair I think just takes colour extremely well. I have previously bleached my hair but we are probably talking years ago, this shocked the colourist as my photo shows my hair as very light, I explained to her I feel the main issue I have is brassy orange/ginger tones that come through, they sent me an order to do my roots to try, it was a mix of the lightest blonde they do with ash and pearl tones! I was sceptical about the pearl, however, I have just done my roots and cannot express how much I love Esalon, the colour is an amazing match!(If not so much better!) The instructions and packaging is personalised and just beautiful! And the customer service is AMAZING! I am so impressed! Thanks Esalon! 0 of 0 people found this review helpful. Did you? |
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Not satisfied with orange-ish resultsAfter my 2nd use, my hair has a reddish-orange tint. I'm discontinuing use. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsGary- We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
I love itI have never been so happy with a hair color. Over the counter colors always had to use 2 with nowhere near the coverage. 0 of 0 people found this review helpful. Did you? |
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Good productThe custom hair color is a good product, it does not damage hair and the color is nice and long lasting. The only problem is that it does no cover greys very well. 0 of 0 people found this review helpful. Did you? |
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best hair colorthis is the only color that has not giving me any allerge 0 of 0 people found this review helpful. Did you? |
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not the color i orderedI ordered golden blonde. My hair is now brown. Nothing golden or blonde about it. Not was i was after with summer coming. I tried. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynne - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |
Liked color but damaged hairI really liked how the color turned out. However, I had a lot of breakage and damage to my hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHeather - Thank you for your feedback. We’re sorry that your custom hair color left your hair feeling damaged. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |