66,880 Verified Client Reviews |
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love the colorI love the color my hair looks healthy and has a nice shine , but my gray didn't take the colored. 0 of 0 people found this review helpful. Did you? |
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shiny hairno one knows that I colored my hair only that it looks so shiny 0 of 0 people found this review helpful. Did you? |
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Beautiful copperLove Love Love color, but it fades and washes out. 0 of 0 people found this review helpful. Did you? |
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Love the hair colorMy only complaint is my hair is not as soft as I would like after it is colored with esalon. Grey hair around my face doesn't come back as quickly as other products, but unfortunately does come back! 0 of 0 people found this review helpful. Did you? |
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The color doesn't last longI love the colors, but the colors don't last long. I have to do my hair already. 0 of 0 people found this review helpful. Did you? |
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looked gooddid not last 7 weeks 0 of 0 people found this review helpful. Did you? |
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Custom Hair ColorI liked the color, but I wish it had been a little lighter without red. 0 of 0 people found this review helpful. Did you? |
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Custom Hair ColorI Really didn't like the colour i received at first i even cancelled my order but after a few days the colour seemed to settle (lighten) to the colour i wanted, it felt dry and horrible just after colouring but after the first wash it felt great, i have really long hair so the shampoo and conditioner packets that were sent are not big enough, maybe why it felt dry, overall the service and colour you receive for the money you pay is great!! 0 of 0 people found this review helpful. Did you? |
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perfect colorThe color is perfect however it leaves my hair extremely dry 0 of 0 people found this review helpful. Did you? |
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Great service but didn't match the color rightEverything about the site and system is awesome. However, the color job I received ended up being my exact color with a hint of red to it. I even sent a pic of the color I wanted and explained I wanted to go lighter. It's definitely not lighter if anything it's a bit darker. Super disappointed since I had high hopes. 152 of 159 people found this review helpful. Did you? |
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Response From Our ExpertsGretchen- We apologize that your color formulation came out darker than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |