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Custom Color Set
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66,880 Verified Client Reviews |
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ColorAll is working just great. 0 of 0 people found this review helpful. Did you? |
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perfect colorThis is me! 0 of 0 people found this review helpful. Did you? |
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Hair colorStill want the color darker 0 of 0 people found this review helpful. Did you? |
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Almost perfect.I'm thinking we are there. It's lightened up really a little quick, but it always does. Still using the color correct shampoo(shimmer lights). Don't know what we can do about that. What do you think? 0 of 0 people found this review helpful. Did you? |
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My hair is still redMy roots are brown like I wanted but the rest of my hair is still red. So I still look like I need my roots done! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristin - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
colorBeautiful just need it a little more golden 0 of 0 people found this review helpful. Did you? |
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Glad to be back!I went back to my old color in a box and could tell immediately I had made a mistake. I returned to ESalon and could tell the difference in color and texture with just one treatment. 0 of 0 people found this review helpful. Did you? |
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I love my productI will not be going back to store brand products. 0 of 0 people found this review helpful. Did you? |
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Coverage lacksThe color I was sent does not stay well. I see strands of gray coming out. But the color is perfect! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBecky- We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
color was too darkNo highlights ...sold color not the right shades for me. Tried two different shades..not happy with either. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDiane- We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |