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Custom Color Set
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66,880 Verified Client Reviews |
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ReviewWish the color did not fade so quickly 0 of 0 people found this review helpful. Did you? |
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LastThe color washes out after a couple washes 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoxanna- We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color faded faster than you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
hair colorsome grey was still visible after application 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristina - We’re sorry that you were unsatisfied with the coverage of your custom color. Since you were unhappy with your results, a member of our Color + Care Team has reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Awful Product!!!I have colored my hair for more than 25 years and have used various products. I have never had a product dry my hair out like eSalon's product did. My hair literally felt like straw and the color faded to a nasty brassy color within a week. I had to go pay a hair stylist $120 to fix the damage done to my hair by this product. I would give this product -5 stars if I could. Unfortunately, in order to leave this review, I had to select one star. If you are thinking about buying this product, spend some time looking for real reviews. The ones posted are obviously posted by the company because this product is awful! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTamara - We’re sorry that your hair felt straw-like and brassy after your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
Not HappyMy grays are not covered I wish I could send a picture to show you how unhappy I am. I followed the instructions on my touch up just like I did the first time which promoted me to order for my touch up I'm just nor satisfied and I don't like to see my not fully gray covered unhealthy hair right now 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLorraine - We apologize that you were unsatisfied with your results. We see that you spoke with your colorist who made customized adjustments to your formula. Upon reviewing your results, we're glad we were able to achieve the coverage and color you were looking for! |
Love my custom colorI love the. Color I recieve and the ease in adding, removing, different colors in the mix. Thank you . I get so many compliments on my color 0 of 0 people found this review helpful. Did you? |
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great productmust try. it really is a great product and covers my grey so much better, longer, and professional looking. 0 of 0 people found this review helpful. Did you? |
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beautiful color!!!It's a perfect color, just the one I was searching!!! 0 of 0 people found this review helpful. Did you? |
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Perfect colourI had a purple colour through my hair and wanted it back to natural colour, this dye done this for me would recommend 0 of 0 people found this review helpful. Did you? |
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Happy GalOther than the fact that this color covers my grays very well.. I absolutely love the color. Simple instructions, everything labeled for you and the color does not run.. I'm very happy with the product and my stylist is very helpful. 0 of 0 people found this review helpful. Did you? |