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Color Set
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66,880 Verificado Comentarios de clientes |
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love itAlexia was spot on. I was a little concerned because really all she had to go on~ was my picture and description of what i wanted. It turned out fantastic. I get compliments all the time. Thank you eSalon 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best hair color mixLove the way they work with me to get the color I want! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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color is spot on!first time ever my husband stated that "he" liked the color of my hair! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Best auburn color ever!Goes on evenly month after month, covers my white & gray so it looks auburn and not orange, and always has a healthy looking shine. Couldn't ask for more! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Nice colorMy eSalon custom color matched exactly the color I have been receiving at the salon and at a fraction of the price. I will be back. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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loved it..colored my hair even. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Great color but not enough coverageThis is my first time using esalon so I was nervous, especially with so many products in the box. But I read the instructions carefully and timed everything out exactly. I was exited to see the final product, which I was starting to love, except there was one huge problem, I had a bunch of random gray hairs still gray! I am in my mid 30s and was blessed with my first gray hair at 18 years old. So I dye my hair now to cover up the grays that appear in the front of my hair and part. I guess I was hoping for more gray coverage than what I received. I am super bummed. The reddish color is pretty but just not with some gray left in it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJulia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
DarkerThis was darker than my usual colour and the roots seem to be coming through quicker. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJacky - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
ProcedureVery much like the color,and was easy to apply, the only trouble I had was it did not wash out very well. Left my hair coated and sticky Used the whole packet of shampoo to try and remedy but took almost 3 days of waahes for it to feel like my hair again. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Not too happy this time around!I used my hair dye on Dec. 15 and I followed directions as I did the last 2 times. This time when I shampooed, conditioned it and then rinsed it all out it felt very matted. For the next 7 days I had to rinse it with water and used a comb to get all the product off. Never had a problem the last 2 times. Not sure I want to use this again. 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosJune- Thank you for sharing your candid feedback with us. We’re sorry that your hair felt matted down after your application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and added a free order credit to your account in accordance with our Satisfaction Guarantee. We have also reached out to you with suggestions to resolve this issue. Again, we apologize that you were unhappy with your experience. |