66,903 Verified Client Reviews |
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Great color.Better than salon color and more affordable. Would never go back to salon for base color except to get highlights. Wish eSalon customized a formula so we could do our own highlighting. 0 of 0 people found this review helpful. Did you? |
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New colorI really like this color but the roots area is much lighter. I'm still learning how to do the roots. Any suggestions? 0 of 0 people found this review helpful. Did you? |
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Glossy depth of colour and compliments galoreHaving just used my second colour with the adjustment I requested I can recommend E salon. I have found it easy to use and the results are just what I wanted. No need to worry about 're ordering its all done for you and the customer care is excellent. My only criticism is the stain remover wipe is not really enough for me as I apply the colour myself I do get rather a lot of colour on my face but that's more to do with me being messy but an extra wipe would be good. Thanks to all at e salon for the great service. 0 of 0 people found this review helpful. Did you? |
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Great color healthy hairI use to use store color and it was okay but my hair was getting damaged and dry. This color is always spot on and my hair is much shinier and healthier. 0 of 0 people found this review helpful. Did you? |
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love!Took me a few tries to get the shade right (my hair is medium brown and pulls red like a maniac also I'm overrun with greys at the tender age of38) BUT esalon colorists patiently worked with me and we got it! The dye holds up to shampoos (grateful they send both a skin barrier & color remover for drips and when go off hairline!) The only downside is I feel a little bad for my mailman having to cart it to me lol! 0 of 0 people found this review helpful. Did you? |
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Average productI like the no ammonia but I think the color fades fast 0 of 0 people found this review helpful. Did you? |
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Love this porductNo long guess match color and no sitting in a Solon for 3 hours 0 of 0 people found this review helpful. Did you? |
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Sticky and waxy hair after dyingI haven't used this dye for about a year and always order the same color. Well today I dyed my hair and now my hair is sticky and waxy. It even gets on my hands when I touch my hair. I feel gross! The formula has obviously changed. Needless to say, I will no longer buy this. 137 of 145 people found this review helpful. Did you? |
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Response From Our ExpertsChristina - We’re sorry that your hair felt sticky and waxy after your recent color application. Since you have expressed that you were unsatisfied with our product, a representative has gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Not desired color at allI was looking for more oder a medium to light brown color with reddish tone. not dark red/Auburn! Cancelling now. I can buy this color in stores. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsEmily - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, a member of our Color + Care Team has gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Not happyColor wad unflattering and made my hair dry and brittle 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJason - We apologize that you were unhappy with your color results. We would like to bring your attention to the crucial Rinse Through Your Ends step in your Personalized Instructions, in which you massage leftover mixed color into your hair after your timing is complete. Your colorist has reached out to you to assist with your color and application, and we look forward to delivering results you'll fall in love with. |