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Custom Color Set
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66,962 Verified Client Reviews |
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Left my hair very dull.Found the colour very flat no shine after using it and my grey came through within 3 weeks. Do not want to order it again. Disappointed. Please cancel it. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRoseann - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
ColorThe color dont anything in my roots i dond liked. I think i lost my money. I dont want no more 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNilsa - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
I thought it was OkIt's ok for 10.00 I was a little disappointed that it didn't cover my grey hairs for longer then a week. The color was not what I pictured I my head but was ok for me. I am a brunett so a little extra color is ok. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKerrie - We appreciate your feedback. We're sorry to hear your initial color was not as you expected. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color not as expectedMahogany came out looking black 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPetra - We’re sorry that you were unhappy with the results of your initial order. We see that your colorist reviewed your comments and adjusted the formulation for your recent color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Didn't lastMy gray roots in front are showing just as if I would of used a store bought brand, I like the color but it's my Gray roots the whole reason I even cloor my hairn 2-2 1/2 weeks later started showing already 0 of 0 people found this review helpful. Did you? |
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Hair colorThe color was great 0 of 0 people found this review helpful. Did you? |
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Best Hair Color EverI have black hair and have been going gray or rather white for awhile. I get a darkest brown color for my roots and the color is beautiful. I have gotten lots of great comments from strangers when I"m out and about. I will probably go a bit lighter for my next order. I also love the Heart Lock It shampoo and conditioner, which is amazing! My husband loves how my hair smells after I finish washing my hair after coloring it. 0 of 0 people found this review helpful. Did you? |
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Definitely a step up from drugstore brandsLove the color. Very natural and creates multi-faceted highlights. The product is not runny or drippy so very little mess. Very thoughtful that two pairs of gloves are included. My only issue is that while I order the permanent haircolor, I'm still having to color every four weeks. I thought it would be longer-lasting, especially since I only wash my hair every few days. 0 of 0 people found this review helpful. Did you? |
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EXCELENTBrilliant product, colours my greys perfectly and makes my hair so shiny. Love that you get the stain remover and stain prevention gel. Love it 0 of 0 people found this review helpful. Did you? |
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Color is greatThe custom hair color is just perfect. It does not damage my hair as other colors do and the color lasts. My hairdresser was impressed with the color and condition of my hair. 0 of 0 people found this review helpful. Did you? |