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Custom Color Set
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66,962 Verified Client Reviews |
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Color was too darkAsked to lighten color from first order by adding a little more red? Willing to try another adjustment to color. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJody - We see that you worked with your colorist to create a new formulation designed to better suit your needs. We hope to hear your feedback on this new shade soon. |
Hair colorI wanted a light brown hair color what I got was a copper hair color. I look like I have a brand new penny on my head 0 of 0 people found this review helpful. Did you? |
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I didn't like the gray coverage.I was not happy about my gray coverage. I would like another shipment free of charge of the exact kit, if possible. I followed the instructions exactly on the paper but it only covered for a short period, one wash and then washed out. I left it on for the duration of the time stated. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - We’re sorry that your hair color did not provide the coverage you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
FantasticThe team works with you to find just the right adjustment for the color I love the color. We worked together for almost 3 months. Very helpful. 0 of 0 people found this review helpful. Did you? |
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You knocked it out of the park!Oh my gosh! My hair color is fantastic and looks totally natural and I love it. My roots now match the rest of my hair perfectly. Really appreciate the company and the team! 0 of 0 people found this review helpful. Did you? |
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Best I've ever usedI have been dying my hair myself since high school, which is almost 20 years. I've tried several different brands. As I am getting older and having more grey hairs the drugstore brands just weren't doing the trick anymore. I didn't want to spend a fortune at the hair salon so when I saw this advertised I figured for $20 it wouldn't break the bank. I love it! The color is beautiful and it keeps my grey hair covered until the next touch up. I am amazed at how well it keeps the grey hair from popping out. I will never use another product. 0 of 0 people found this review helpful. Did you? |
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Absolutely brilliant service!I cannot recommend Esalon enough. It only took 2 blends to find the perfect colour for me and for the first time in years, I want to keep the same colour. I usually change it so much because it's either too dark or too red but Esalon have perfected it. It also arrives in lovely packaging and personalised to me. It's worth every penny and I love the quick service. Give it a go, you won't be sorry. 0 of 0 people found this review helpful. Did you? |
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Second try perfectGreat color! Thanks. 0 of 0 people found this review helpful. Did you? |
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Love the product.Very affordable, easy to use, and looks every bit as good as salon color. Love the fact that if I have a question, you respond quickly. 0 of 0 people found this review helpful. Did you? |
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Wow!It looks so natural. What a match, it's my hair color. Love it! 0 of 0 people found this review helpful. Did you? |