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Custom Color Set
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66,962 Verified Client Reviews |
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Best colourI ordered this product and when I recieved it ,I was quite happy with the colour ,maybe I needed just a bit lighter colour and it would have matched my colour 0 of 0 people found this review helpful. Did you? |
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Descent product.My color that was selected is the perfect shade and comes out looking like a salon color. I'm not particularly sure of the method after the color application which is rinsing and massaging with existing left over color though. 0 of 0 people found this review helpful. Did you? |
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Excellent match with my hair color.I love the product and the match with my original color, the only problem is that it doesn't cover the greys really well. 0 of 0 people found this review helpful. Did you? |
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Thumbs up!It did a great job and the color was perfect. The only complaint I have is that the color seemed to fade rather quickly. 0 of 0 people found this review helpful. Did you? |
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Came in time!I had originally contacted customer service about returning my product even though it had already been shipped. I had hoped I ordered it to be sent in time. Tracking told me however it would not get here in time before I left for vacation. Customer service was not friendly but I'm happy to report my color came in. I will not have to return it and I couldn't be more excited. Thank You! 0 of 0 people found this review helpful. Did you? |
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JUST LOVED THE COLOR. IT DID NOT LAST LONG. AT MY FRONT HAIRLINE MY HAIR IS BALDI LOVE THE COLOR BUT IT DID NOT LAST LONGER THEN TWO WEEKS. GAVE A REVIEW BEFORE. MY HAIR AT MY HAIRLINE IN FRONT IS COMING OUT. I DONN'T UNDERSTAND IT. ANYWAY I NOT GOING TO PUT ANYMORE DYE IN MY HEAD SO I DON'T WANT ANYMORE ORDERS. PLEASE CANCEL ANY FURTHER ORDERS 0 of 0 people found this review helpful. Did you? |
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My hairThe first bottle was excellent.. So when it came time, I ordered the second cooring but wanted some copper tones to it. Now, my hair looks light burgundy instead.. NOT what I wanted. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDarlene - Thank you for sharing your feedback with us. Upon reviewing your account, we see that you share a home with another eSalon client, which may have caused some confusion. We'd be happy to help, so we've added a free order credit to your account and have reached out to you for assistance. |
Great colour, love the presentation but coverage on grey didn't last longI loved the whole packaging and the personal touches. The colour came out perfect, but sadly after three weeks of colouring my hair, my greys are already back so the coverage hasn't lasted on my grey hairs. Not sure if I'll re-order. 0 of 0 people found this review helpful. Did you? |
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Doesn't last as long as I believe it should.It seems that any type of red fades very quickly! I love the ability to customize but not with red highlights. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - Thank you for your feedback. Your colorist has adjusted your feedback to help control for fading in your next order, and we look forward to seeing your results! |
Not satisfiedDid not like the color at all. Dried out my hair 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAlethea - We’re sorry that your hair felt dry after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |