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Custom Color Set
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66,962 Verified Client Reviews |
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this colour is defo not for methis colour is to red and not enough purple. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsViolet- We’re sorry that you were unhappy with your colour results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair colour needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Not just right on color yetI think I might need to go two shades lighter. This seem to be dark. I know this was the first shade you sent me and it was the prefect color on the first go, but the second one was darker. When I applied the last time, it still is a little to dark for my complexion. Will take any advise you might have for me. The color has lighten after a month, but still seem dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Color too darkThe color didn't come out as light. It's too dark. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMichelle - We’re sorry that your color formulation came out darker than you were expecting. Since you were unhappy with your results, we have refunded you for your color, per our Satisfaction Guarantee. |
Hair color covering grqyIr does not last long on.my hair. Only a couple of weeks. 0 of 0 people found this review helpful. Did you? |
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Too dark - hardly any redHoped to get a copper color. Color was pretty much the same shade of brown that my current hair is. Didn't notice a change at all after following instructions. Placing a second order to request more red tone. If that doesn't work out, I won't be continuing or recommending the site to friends. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelly - We’re sorry that you were unhappy with the results of your custom color. We see that your colorist reviewed your comments and adjusted the formulation for your recent color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Love itLeaves hair shines and full of body. Great color 0 of 0 people found this review helpful. Did you? |
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Best hair colour I have ever used.Colour is fab, lasts ages and customer service/ delivery is brilliant 0 of 0 people found this review helpful. Did you? |
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Covers grayGood coverage 0 of 0 people found this review helpful. Did you? |
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Great product and service!I've been using eSalon for a few months, and am extremely happy with the results 0 of 0 people found this review helpful. Did you? |
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Easy to useThis product was easy to use with great instructions. It covered all the gray and produced the color I wanted. 0 of 0 people found this review helpful. Did you? |