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Custom Color Set
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66,962 Verified Client Reviews |
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Hair color was right on!They gave me exactly what I asked for. It lasted longer, hair soft n not dry or damaged. Would highly recommend! 0 of 0 people found this review helpful. Did you? |
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Natural lookingIt looks so natural people often comment that I'm lucky not having any greys lol! 0 of 0 people found this review helpful. Did you? |
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Best hair color and you better believe me !!!I hate to sound like a broken record but I love my hair color; just love it!!!. It was abit hard to follow the directions but you will end up with the kind of hair coloring that looks natural. Never before when home-dyeing my hair, have I been able to see actual highlights in my hair color. I mean It is NOT all one color and it looks so glossy and bright. Whatever light you are in you can see the range of colors that make your new hair color look natural but oh so much better. I had been used "Madison Reed" hair coloring which sent me one hair color bottle and it made my hair look so fake with all the red highlights that I had not wanted to come out. In fact I have a whole kit from them that I will sell at my yard sale cuz I am hooked on eSalon....Thank you Courtney for being my own haircolorist because you got it right, girlfriend!!!!!! Women of the world don't hesitate to try this. You will fall in love with your hair all over again. 0 of 0 people found this review helpful. Did you? |
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love itWouldn't change a thing 0 of 0 people found this review helpful. Did you? |
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Luv my color.My custom color never looks like it came out of a bottle, and that's hard to do for those of us who have red and or strawberr blonde hair... 0 of 0 people found this review helpful. Did you? |
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Color fadesThe color seems to fade a lot during the month. I am going to try one more time and see if this batch works better. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKate - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Have not used it.Have not used it. Also have cancelled any future orders. 0 of 0 people found this review helpful. Did you? |
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Didn't work in my gray hairDidn't cover any gray hair. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarmen - We apologize that your color results didn't cover your grays. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Not What I WantedI told the colorist I wanted a lighter color than what was shown. It turned my hair black. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYee - We’re sorry that you were unhappy with the results of your recent order. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation. |
Followed instructions but roots were lifesaver candy colored.My neighbor, a salon owner, did follow the directions and color-processed in two stages as designed. Roots were a bright candy apple color so coupled up with the fact that I decided to have a great Keritin treatment I'll just have to go a different route- I've had friends who love the eSalon products but it is a difficult (red) hair color to make a product to match. Joanne Crosby 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJoanne - We’re sorry that your hair color came out uneven. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |