|
Custom Color Set
|
66,689 Verified Client Reviews |
|
Sort by: |
|
Not for meI've been coloring my own hair for years. This color was nice but it did not cover my gray all the way. I followed your directions. I will go back to my own hair color. Plus there was way too much waste. I have short hair and I can't justify throwing away the leftovers. 2 of 2 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsChriss - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Results didn’t cover all greysFollowing the 30 minute directions, the greys did not seem to cover as well as previous applications. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLindsey S. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eyes out for an email from us shortly. |
DryLeft my hair dry 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsKatherine: - We are sorry to hear that your hair came out dry after using our products. We have just emailed you to help you further. |
Not color I wantI want more violet and it's not there 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsJanet - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Love itBut it has too much ammonia.. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLilliebeth - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve it. Please let us know if there is anything else we can do to help! |
Color stayingAlready my color has faded. The ends are already brown. The instructions were hard to under stand. It should have left the ends stay in longer. I had my whold head with color fro only 10 min. Twice I have not liked this color. Very exspensive. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsMONICA P. - We’re so sorry to hear that you were disappointed by the results of your color application and your personalized instruction. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Too lightColor made my grey roots too light and didn't give any shine like my past colors. Had to switch back to a darker color. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsLisa I. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DisappointedI colored my hair Dec 1 & today is 17th...it is lightening up where you can see my scalp & part more. I was hoping your color was going to be better than over counter...more vibrant & last longer color but that is not the case. I want off the mail list please. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsBrenda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right. Keep an eye on your inbox for more details. |
Love my red!Beautiful red hair color. Wish the root bottle would have taken better to my gray roots. 0 of 0 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsChristina D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not entirely meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Need more gray coverage.Love the color but need more gray coverage. 1 of 1 people found this review helpful. Did you? |
|
|
|
Response From Our ExpertsPaula - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |