66,944 Verified Client Reviews |
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ScamI was not clearly informed that I would have a repeat order. Terrible colour match the first time and I don't want this order that has come through. I will be going to all forms of social media if I do not get a refund. Absolute scam!!!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKiren- We’re sorry that you were unaware of our service. We would like to let you know that you can easily adjust the service or turn it off at any time. We encourage people to stay enrolled so that they get the discounted price for hair colour. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Color didn't stayI colored my hair last Tuesday and it is now exactly a week later. I loved the color the day and day after coloring, however, it has faded quite a bit in just a week. The blond streaks I was wanted covered back to my original color is coming back through. Almost to the blond it was. I requested a permanent color and don't think that's what I received. I wash my hair every other day but still don't think it should be fading out this bad this quick. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsChristie- We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
PerfectI love the color eSalon gave me what I ask for a balance of color that will match my skin tone. What I love is the highlights and my grays are covered . I have 3c type curls this color and product works for my hair because it does not feel harsh after I wash it out . Now I do use a different shampoo because the shampoo that comes with the color is harsh. I still use the shampoo to wash out the hair color and I also use the conditioner. But after using both of those product I put argon and coconut to sooth my hair and scalp . . I love your product in general this color I could not buy in the store it is amazing. Only thing I would say is that the shampoo and conditioner could use some moisture. 33 of 33 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer- We're so happy to hear that you're enjoying your Custom Hair Color! We truly value your feedback and look forward to hearing from you again in the future. |
Beautiful ColorThis color is beautiful! Easy directions and application. I had full gray coverage. My hair was soft and shiny after dying it. A week later, it's still shiny and no gray!!!!! So far this is my favorite coloring product!!! I love it!! 6 of 6 people found this review helpful. Did you? |
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GREAT RESULTS!I just loved the idea of getting my very own custom hair color based on everything specific to MY hair. Now after applying the product I'm even more impressed, as the results have exceeded my expectations! The product really did a great job covering the gray! It also minimizes the brassiness I have previously experienced with use of various over the counter hair colors. Finally, the Strawberry Blonde color I want that no over the counter color offered me. Looking forward to my future automated shipments! Give this product a try! 4 of 4 people found this review helpful. Did you? |
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best hair color to hide gray and the color was perfect.The color match was perfect. I will be ordering every time I need to color my hair I used to use john freida but I will now use esalon 4 of 4 people found this review helpful. Did you? |
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Lovely condition, quite dark but great colourNo other hair dye has made my hair feel in such good condition afterwards. Easy to use and can't fault that, would just love it a tiny bit lighter. 0 of 0 people found this review helpful. Did you? |
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BEST HAIR COLOR IN THE MARKETAfter having my hair done in the salon, and not being at all happy with store purchased hair colors I tried eSalon and it has been by far the best decision. I receive continuous compliments on my hair color and how healthy it looks, at which point I tell them about e-Salon and how fabulous it is. Home delivery, no going to the store and wondering what color to chose or having to sit at a hair salon for three hours to get roots done..Awesome customer service and follow-up, love e-Salon and recommend it to everyone who asks!!! Thank you e-Salon 0 of 0 people found this review helpful. Did you? |
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Always fantasticWhat a great product! Always perfect color and shiny hair!! ♡♡♡ 0 of 0 people found this review helpful. Did you? |
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AdjustableLOVE the personalized color, the commitment to quality. And the color lasts all the way thru your next coloring, which never EVER happens with off the shelf colors. Try IT! You'll never go back! 0 of 0 people found this review helpful. Did you? |