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Custom Color Set
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66,944 Verified Client Reviews |
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Need something brighter, like pic in sunglasses.Please make brighter, the last one was too dark and ashy. Makes my skin look too rudy if I get ash tone. See pic with sunglasses, that is more of the color I need. :) Thank you! 0 of 0 people found this review helpful. Did you? |
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Not happy this time😔Too dark. Roots are turning gray after a few weeks. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNancy - We apologize that your results have not been meeting your expectations. We have added a free order credit to your account and your colorist will make the according adjustments to better tailor your formula to your color goals. We look forward to this next opportunity to delight you! |
Seems differentThis is my second time using and I'm not as happy this time as I was with the first. The colour seems different, even though it says it isn't. Colour seems much darker and I can't see any red in my hair this time at all. 0 of 0 people found this review helpful. Did you? |
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WORST COLOR I HAVE EVER PURCHASEDthe dye felt like tar, stained EVERYTHING, the one little wipe they include does nothing.........I had to let the stain wear off, nothing would remove it, tried alcohol, baby oil, nail polish remover (per the operator I called at ESalon).........I will NEVER buy this product again and would LOVE a refund. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKelley - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Splotchy this time!Color came out very uneven with very dark splotches and areas where the color did not take. Not as happy as the first time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLinda - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
love this product!!Thank you so much!! Received my kit and only did the roots per your instructions. Love the color!! I know my next kit will give me the light brown I want!! You have done an amazing job!!! Can't be happier!! 10 of 10 people found this review helpful. Did you? |
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Perfect MatchMy stubborn graybis completely covered....thank you! I love my color! 11 of 12 people found this review helpful. Did you? |
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Best colour yetMost natural of all the hair colours I've tried and lasts so much longer than normal colours 0 of 0 people found this review helpful. Did you? |
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Easy to follow instructions and fantastic customer supportStill trying to dial in my hair color with the stylist since I am new to eSalon, but the concept, the product and the customer service are excellent! 0 of 0 people found this review helpful. Did you? |
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Hair color is greatThe process of selecting the hair color in the beginning is straightforward and easy. I changed my color options the second time and haven't changed them since. It's easy to order and the color is great! 0 of 0 people found this review helpful. Did you? |