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Custom Color Set
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66,944 Verified Client Reviews |
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ColorEasy to use and like the color 0 of 0 people found this review helpful. Did you? |
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The colour stayed for a long timeVery easy instructions, apart from the last bit, when on shampooing my hair after removal of the excess dye, it went extremely soapy and I couldn't rinse it all out. Is this right? 0 of 0 people found this review helpful. Did you? |
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Allergic reactionPlease cancel my account as I had an allergic reaction to your colour and can't seem to contact you to cancel! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJacinta - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. We see that you contacted us over the phone after creating this review and we were able to help you. Again, we apologize. |
Color wasn't even close to mineThe color didn't wven match closely to my color. It was way too dark. I also canceled my order, but I see now that I have a new one on the way. GRRRR 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMary - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per your request, turned off your Auto Delivery and refunded your order. Again, we apologize that you were unsatisfied with your experience. |
I do not like the color su sugest totally darkThe color it is not the same I comes too dark did not used it, i won't used it anymore. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsTita - We're sorry that your application yielded darker results than you expected. We see that you have reached out to us and we have issued a refund, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied. |
Love the new colorI loved the combination of both colors. It worked in getting full coverage for my grays and greater lighter hair all around. The only thing is that it dried up my hair about 1 inch at the ends badly. I had to go get my hair trimmed right away. That's why I gave it a 3. 0 of 0 people found this review helpful. Did you? |
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Perfect every time.I've used esalon for several years now. I love my color, it gives me long lasting cover and luxurious silky hair. 0 of 0 people found this review helpful. Did you? |
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loved the colourThe colour was great, my hairdresser love the colour as well 0 of 0 people found this review helpful. Did you? |
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Almost perfect!I was looking for a color that didn't leave my hair with that brassy orange color. I'm impressed with my first application. 0 of 0 people found this review helpful. Did you? |
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Love it.Absolutely the best color I've ever used. I need to speak to someone about ordering a larger amount as my hair is longer than shoulder length and VERY thick. Please call me at 817.713.0985 prior to shipping my next order. Thank you. 0 of 0 people found this review helpful. Did you? |