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Custom Color Set
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66,934 Verified Client Reviews |
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Not enough colorThe color I got was lighter than the picture I provided & came out much redder than expected. Also, there wasn't enough gloss color to cover the length of my hair (I have very long hair). I probably won't renew my order based off of this, but I haven't decided. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAaran - We apologize that your hair color turned out lighter and more red than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
My color turned to be blackI am very disappointed with this coloring experience, I asked dark brown and I event explained in the that I was looking for a chocolate brown and my hair turned out all black, I have never had this color and I would have to spend a lot of money to have a color specialist at a salon to fix the color, and aside from all the chemical exposure which is not good for my health and my chronic fatigue disease. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsYvette - We're sorry that your most recent color order was too dark. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Didn't change colorI used the product you sent me. And my hair color didn't change. I can't tell a difference at all. Maybe a Lil more redder than it was on top of head at the roots. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKim - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
IT'S A WINNER!The last few years I have been searching for the exact color I envisioned for my hair and I shudder to think of how much money I've wasted on that endeavor. After seeing ads for eSalon I said to myself, "Self, what have you got to loose by trying out this company?" My Self advised that I go for it. So, I listened to My Self, ordered the color they suggested, (based on my current color and the color I wanted), and I was totally amazed! The perfect color I'd tried for all that time to achieve, eSalon got right the very 1st time! I ABSOLUTELY LOVE IT and am refering them to those I know who color their hair at home. P.S. My husband does my hair, from cutting it, (he even cuts his own), to coloring it. So very convienent and we have lots of fun doing it. 0 of 0 people found this review helpful. Did you? |
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Color matchPerfect match 0 of 0 people found this review helpful. Did you? |
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Custom Hair ColourGreat product and leaves hair radiant 0 of 0 people found this review helpful. Did you? |
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Love itLove the color, doesn't dry out my hair, easy to apply. 0 of 0 people found this review helpful. Did you? |
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Hair colorTotally awesome 0 of 0 people found this review helpful. Did you? |
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Love itLove everything about it. Covers the grey longer. Color was perfect! 0 of 0 people found this review helpful. Did you? |
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Great colorThe color is perfect for me. Love the convenience of having it delivered to my door 0 of 0 people found this review helpful. Did you? |