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Custom Color Set
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66,934 Verified Client Reviews |
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too mahoganya weird color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPatricia - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
It Damaged My HairI would not recommend this product. It damaged my hair. It's been three months since I've used this product and my hair is still dry and brittle and my hair has still not recovered to the condition it was before I used this product. My hair has been damaged. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBarbara - We’re sorry that your hair felt dry after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Not pleased with result of color or condition of hair.After using the product my hair was dull and dry with no highlights. I received a better result with an over the counter product which I normally use. The color was not bright, turned out very dull and dingy. Would not recommend this product. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - We’re sorry that your hair felt dull and dry after your color application. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Nothing to rave aboutColor was ok. Has faded quite a bit even though I never use harsh shampoos and only every 4 days. Pretty pricey too at twice store-bought color. 0 of 0 people found this review helpful. Did you? |
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Do not want color now!Please don't send my order til October!!! 0 of 0 people found this review helpful. Did you? |
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application was goodThe color worked perfectly, I would just like it to be a little more blond. 0 of 0 people found this review helpful. Did you? |
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Great custom colorI have been using e salon for several months and love the custom color! The e salon team is responsive and helpful . The new color change has been nice, and the coverage of gray has improved. 0 of 0 people found this review helpful. Did you? |
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New additionI really like the addition of the red. Gives a nice warm touch. Also the colored conditioner is perfect 0 of 0 people found this review helpful. Did you? |
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Excellent quality hair colorI have been spending tons of money at hair salons having lots of grey hair it meant more visits for color treatment. This is no longer necessary this color specific to my requirements is amazing and easy to apply doesn't smell nasty all tools & gloves etc are included easy to follow instructions and a beautiful result. The condition of my coloured hair is lovely. Couldn't recommend this enough. Told all my girlfriends too. 0 of 0 people found this review helpful. Did you? |
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I really like all the esalon products!The color is long lasting. The shampoo and conditioners smell and feel wonderful. 0 of 0 people found this review helpful. Did you? |