66,566 Verified Client Reviews |
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I can't believe they were able to match the color I was born with!I was born a redhead and as I reached 60 my hair turned blonde. Although it was pretty, I have longed for the red color back. It took a few tries but they have finally come up with my forever color. The eSalon colorists worked with me and adjusted the color for free until I was satisfied. It's beautiful and I LOVE IT! Thank you eSalon for doing the impossible! eSalon customer service is there for you. When you call, a live person will assist you and connect you to a colorist who will help you right then. Their packaging will make you feel like a queen! The directions are clear and there are loads of videos on the website to guide you as well. Try it! You will not be sorry! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBrenda - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
LOVEI highly recommend this product!!! So easy and affordable!!! The color was spot on!! I’m obsessed!! 🤍 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsShauna - Thank you so much for sharing your joy with us! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Happy Coloring! |
ShineLove 💖 It's shiny and healthy 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsValerie - Thank you so much for sharing your feedback with us! We're glad our tools and resources have been of great help for you to reach your Hair Goals. We look forward to blending your next color soon! |
Thanks!Thank you Sarah! The adjustment was perfect! I love how it came out this time around. 🙂 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKat - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Consistent natural looking colorMy hair is one consistent color that matches my natural shad. It did a great job covering my gray roots. Customer service is fantastic. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJan - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
AmazingHaving used lots of different home colouring before I was pleasantly surprised with e-salon. Not only do the tutorials help amazingly ... the colour and condition of my hair since I have used it has been great. Slightly darker than I would usually go it’s been a real success - even hiding those pesky strands of glitter! 0 of 0 people found this review helpful. Did you? |
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An Excellent ProductI was very nervous about dyeing my hair but needn’t have worried. Clear instructions were provided and I was pleased with the colour. 0 of 0 people found this review helpful. Did you? |
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Excellent Custom ColorThe additional color got rid of those “burgundy” hues found in light auburn mixes by Clairil and added in a nice copper mahogany. My hair looks more natural! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAnne - We’re pleased to hear that you’re enjoying your custom blended color! We truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
Perfect, Natural-looking Auburn color in gorgeous condition!Absolutely perfect color that was easy to use, and left my hair in such beautiful condition! The color formula for my very first batch needed a little tweaking, but I communicated my needs to my eSalon colorist, who adjusted it to the PERFECT natural-looking Auburn for the next time! The beautiful color kit arrived on time and included easy to follow instructions and tips, and everything I needed to color my hair at home - with salon results! Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLauren - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Not the color I wantedThe formula is great! The coverage is good , it smells very strong though. It left my hair very soft and I really wanted to love it. My issue was my color. I wanted to go lighter, and the colorist recommended slowly lightening and starting out with a lightning shampoo. She explained everything very well but I was very clear that I didn’t want the same color I wanted to go lighter and the colorist was insistent that my color that was going to be sent was going to be the same as my hair at the time but I could gradually lighten with the shampoo. I decided to trust her I followed her instructions my roots came out The same color as the rest of my head, I didn’t get upset because I hadn’t finished her instructions. I Used my lightning shampoo almost twice a week and it did lighten to a really nice color the color I wanted. The next box comes in and I applied it only to my roots as per the instructions and my roots looked black after washing my hair . SO disappointing now I have to start all over . Almost 30$ just for roots , that’s not in my budget . 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsVictoria - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |