66,934 Verified Client Reviews |
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Just the Color I WantedI've been jumping box to box, trying to get the color I wanted; more brown, less red. Finally! 0 of 0 people found this review helpful. Did you? |
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Many compliments!This color actually covered my grey!!! 0 of 0 people found this review helpful. Did you? |
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Best value!I was using E salon hair color, then switched to over the counter. It was a mistake! I am back to stay now, because the color is more natural and last longer too! 0 of 0 people found this review helpful. Did you? |
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feel this is a great product.at first, I felt it was a little red and too dark, however, after a couple of washings, it is great!!! 0 of 0 people found this review helpful. Did you? |
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Good matchThe color that I got was very closed to the one I already had...good match! 0 of 0 people found this review helpful. Did you? |
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Color treatmentLiked it but seems to fade really quickly 0 of 0 people found this review helpful. Did you? |
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colourThe colour did not hold it's colour very well, after a week it had faded. I was not impressed at all. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPaula - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Not good for meIs not what you offer in the ad. It do not last for a week and hair felling is not good. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSilvia- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Like not loveA little to much red for me 0 of 0 people found this review helpful. Did you? |
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OkayTHE COLOR WAS GREAT AT FIRST, BUT SEEM TO FADE FAST! NOT THAT IMPRESSED. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRachel - We apologize that your color results faded faster than you were expecting. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |