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Color Set
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66,880 Verificado Comentarios de clientes |
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Was so easy..After seeing a picture of myself at Easter I said boy look at all that gray. I look so old for 51 I saw the eSalon ad watched video and ordered color. Was here before I knew it and I did have 1 question so I called [it was the week-end too] my question was answered and I got package a few days later. Read things over which was pretty easy to follow. I did my coloring alone so had to make sure I got back good. My only mistake was that dye remover I got some in my hair , next time I have to be more careful. everything else went only as pack read. I would TOTALLY recommend this Custom Hair Color 100% 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Overall SatisfiedI had professional highlights over my natural light brown hair and wanted to go back to my natural color as my highlights had grown out a bit. I have far too busy of a work schedule to go into the salon so I purchased from Esalon. I was quite nervous that I would have a green hue in my hair by dying over the highlights but I was confident that my colorist Vanessa would formulate the hair color to avoid that result. I received my package and dyed my hair last night. I am very happy with the results although it is quite a bit darker than I wanted it. She sent me light brown and my hair is very dark brown right now although I'm sure it will fade after a couple of washes. No green hue and the color is pretty even! My hair does feel a bit processed now but I am hoping to reverse that with a couple of hair masks. :) I also bought the toning shampoo for the second time as I loved it the first time! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Change of colourCan't praise you enough change of colour is exactly what I envisioned. Thanks xx 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Custom hair colorI was scared to color my hair. I didn't think someone could take my picture and look at my hair and face and to decide what color my hair should be. I chose the color , but they wrote back that they thought it wouldn't look the best that they could custom mix one to look much better. Do I let them. I was so scared to color my hair cause we are talking about red here. I have had some bad salon experiences, but this person only had a picture. So I did it. When I was done and looked in the mirror I almost cried. I couldn't believe my eyes. The color was perfect! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Loved the color - hated the coverageThe color was spot on. 1 week after coloring, the gray started to show. Weeks later, I can see gray hair uncovered. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosNicole - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
completely wrongMy custom color was supposed to be a copper red. My natural color has no issues lifting a couple of shades lighter. I knew something was wrong when the dye was dark, but i used it anyways And now my roots are dark brown. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosTabitha - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Best matched color.It's the first time I've achieved a strawberry-blonde color match. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Color treatmentI loved my color treatment but didn't like How my highlife turned out :( 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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what shineI was really excited over the new product .and I don't get any compliments. ok at first.. then like drab...I don't like the highlight ...kinda a flat dull color ..not impressed...disappointed...but I gave full try out.i feel at this moment I will close the account .Thank You and I'm 100 percent unhappy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLeslie - We're sorry to hear you didn't like the color! We'd love another chance to wow you. We've added a free order credit to your account that you can redeem for a free reformulated hair color at any time. Look for our email for more information. |
Formula change?I asked for a lighter color which I got however, the coverage of the gray is terrible. It's been two weeks and the grays are coming through. Not sure if the formula changed? Not happy. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRenee - We're sorry to hear you weren't happy with the gray coverage on your most recent order. Sometimes when you change the color, the gray coverage can change due to a multitude of factors. We've added a free order credit to your account and forwarded your comments to your colorist so she can adjust your color. Look for our follow-up email for more information. |