66,880 Verified Client Reviews |
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Freedom from Salon appointmentseSalon has made my life so much easier. I am no longer tied to appointments that may not fit my schedule. I can color my hair when it's convenient for me! The products are first rate and the company is very professional, paying close attention to detail. Wonderful decision on my part to change the way I take care of my hair. Thank You so much!! 0 of 0 people found this review helpful. Did you? |
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New colorAt first I thought the new color was too dark but it is growing on me My hair feels healthy and shiny. 0 of 0 people found this review helpful. Did you? |
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Best Product Out thereWhat a way to save money. I don't like store bought products and I never know what to buy. I love that they are your picture and customize it. 0 of 0 people found this review helpful. Did you? |
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HelpToo dark.. more like dark brown ..black.. need to lift color 0 of 0 people found this review helpful. Did you? |
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Great Product.This is my second order but my fits time using the actual product. The color was not exactly what i thought it would be but again the product itself is good. I'll just adjust the color. 0 of 0 people found this review helpful. Did you? |
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Hair colorI really like the color! However i have the same problem i did before, it fades way too fast. If i stick with what I'd used before id get the same results and its less expensive 0 of 0 people found this review helpful. Did you? |
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Gray hairI liked the product however the color did not last how I expected it would. My gray hair in the front part of my face is showing. 0 of 0 people found this review helpful. Did you? |
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Still a little dark....The last shipment was more reddish. I changed from my 1st order to a reddish brown. This last order was my third bottle. It seemed darker than my second bottle which was modified from the first. Not sure if it went back to the original. But I liked the second bottle best. 0 of 0 people found this review helpful. Did you? |
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Good color, but...My past two e-salon experiences have given me mixed feelings. The color itself was fine. It effectively covered my grays, and it was a nice, warm shade. The problem comes with trying to rinse it out. No matter how careful I was with the application process, I've had this goopy, "nearly impossible to rinse out" residue on my scalp. I had to scrub and scrape with my nails and a comb for nearly 15 minutes, and was still finding remnants of it for several washes afterwards. It's gross, and has never happened in the past when I've colored my hair with other products. I'm not sure if it was a formula change or what, but I don't want to deal with that again. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAllison - We’re sorry that your recent hair color left your hair feeling waxy or greasy. This feeling is most likely caused by residual color still coating your hair and/or scalp.To avoid this from happening in the future, we recommend massaging the color at your scalp prior to rinsing. This will help loosen residual color and prevent staining on the scalp. Again, we apologize for this inconvenience. |
Did not lastI was not crazy about the color, since it was darker than I wanted. Nonetheless, as a chemist, I followed the directions exactly, but the gray came through in less than a week. When I do my own color, it lasts a lot longer. Disappointed! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsIrene - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |