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Custom Color Set
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66,903 Verified Client Reviews |
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Brilliant natural colourI don't think I will ever go to the salon for colour again! Even my hairstylist is impressed. 0 of 0 people found this review helpful. Did you? |
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custom hair colori liked my color but covering the grey only 1 1/2 weeks to 2 weeks for my sides it seemed like it made my hair alittle dyer 1 of 1 people found this review helpful. Did you? |
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C no grey!Colors grey great but fades quite a bit after 2nd wash. Did not like shampoo and conditioner I have course hair and felt dry 1 of 1 people found this review helpful. Did you? |
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Great colour!Thanks colour gives a great finish. Too expensive with international postage taken into account too. 1 of 1 people found this review helpful. Did you? |
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GraysI loved the overall coverage but my grays are so tough to cover that I need more help with that. But otherwise I love it!!!! 0 of 0 people found this review helpful. Did you? |
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just okthe color has pretty tones to it, but it's difficult to follow directions and not get it on your ends and now my ends are lighter than my roots. 0 of 0 people found this review helpful. Did you? |
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Turned my hair orangeExpected light brown, instead it turned my hair orange! Will not be a return customer. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatalie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
HaircolorColor is not AT ALL how it is described very disappointed with the color 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsKristine - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
grays, grays, grays.Although I was told to leave the color on for a longer period of time I still have greys that show up within a week. Not all over, but near my temples where it can be seen. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJennifer - We’re sorry your recent order didn’t provide the coverage you expected. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
It is a little red.Don't get me wrong, I would rather have a little red than grey. I love your hair color because it has a lot of color dimensions to it. We are going into winter so it is not a big deal, but I am very dark complected. I have Olive skin. I should have told you guys that my hair does have some red in it. It was more reddish when I was a toddler. Can I send you guys some pictures to show you what I mean? I want to order again from you guys in a couple of months and I just want to give you a heads up. I don't know if there is anything you can do. Thanks, Samantha 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSamantha - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |