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Custom Color Set
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66,866 Verified Client Reviews |
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Great product, but I make a mess of the process!Love the color you mixed for me! Leaves my hair soft and shiny. The problem is me. In the third step, applying the remainder of the color in the shower, somehow I always make a mess. Color flies all over the place. This time I stained the shower curtain for good 0 of 0 people found this review helpful. Did you? |
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hair colorcolor was not right 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDebbie - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
The colour didn't show at allMy hair is too thick and dark. The colour didn't show at all. That's why i didn't order for the 2nd time. Please don't send me anymore product. I will return what you sent me, as ive never ordered it. Thank you. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsRuth - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Hair colorLoved the color the first time but second time way too dark. I did try to only do the roots with the follow up bottle after last 10 minutes. Don't know if that was the problem or not. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDawn - We are sorry to hear that your hair color turned out darker than you expected. We see that your colorist reviewed your comments and adjusted the application for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
too expensivetoo expensive for me 0 of 0 people found this review helpful. Did you? |
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Hair colorDidn't produce the color I was expecting. Still too red and brassy. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsPam - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Best Color I've Ever UsedGreat job matching my color. And the Shampoo and Conditioner helped make my hair soft and really shiny. 1 of 1 people found this review helpful. Did you? |
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Love this product!Great color, great feel! 0 of 0 people found this review helpful. Did you? |
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Awesome colorI loved the color. It was easy to use. This was my first time using a bowl to mix the color and applying with the brush that was included. I recommend you try it. 0 of 0 people found this review helpful. Did you? |
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I love it.This time I follow the instructions and the results were great. Thank you very much. 0 of 0 people found this review helpful. Did you? |