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Color Set
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66,880 Verificado Comentarios de clientes |
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Burning Sensation When AppliedThis product caused a burning sensation to my scalp. I have cancelled all future orders. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosMary Ann- We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our product. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. When you initially informed us of your reaction and dissatisfaction regarding your color, we refunded you for your most recent color. Again, we apologize that you were unhappy with your experience. |
Beautiful color just too strong for my hair.My hair became very dry after 2 applications. The ends feel like dry hay!! I work hard to keep healthy hair with products and TLC. I would like to cancel completely. Thank you. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosKeely- Thank you for your feedback. We apologize for the disappointing experience you had with our Custom Hair Color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
The color was horriblePlease cancel my subscription immediately 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosDeana - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
exact colorhair not damaged 1 de 1 personas encontraron este comentario útil. ¿Y tú? |
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Great resultsReally great results, perfect shade and easy to use 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Good productEasy to use. True to colour expected Easy to alter to another colour Leaves hair in good condition Always arrive on time. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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BeautifulMy color is beautiful and rich. Thank you! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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perfect!My color expert emailed me several times to ensure she understood my hair and what I needed. I get so many compliments on my hair color. Plus the kit came with so many great tools. I love it! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Beautiful!Great balanced color throughout my thick hair. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Five weeks and still no gray !This has been the best coverage I have used. My hair is gray with a third being dark blonde. eSalon covered the gray, did not dry out my hair . 0 de 0 personas encontraron este comentario útil. ¿Y tú? |