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Custom Color Set
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66,880 Verified Client Reviews |
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Hard to findI'm not complaining about the consistency of the color. And it certainly doesn't damage my hair. It's my inconsistency that is giving my stylist problems!! But I know with how patient she is, it will get right where I want it to be! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsJanelle - Thank you for writing a review! After looking at your account, it seems your color has been updated to best suit your needs. Let us know if there is anything else we could do to help. |
feel ripped off!half of everything almost double price! was nice but not that nice. totally quit coloring my hair! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLisa - We're sorry to hear that you were dissatisfied with the price of your color. Your first order when signing up for Auto Delivery was 50% off, and you still received the 20% discount for being on the Auto Delivery. It also seems that we sent you a root touch up kit rather than a full color kit for your second color, we apologize if this was not what you were seeking. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
Canceled Account but see it is still onlineDue to mistake ended up changing auto-ship date and received a bottle early because eSalon refused to make it right. After canceling my account via phone, I checked a month later and was able to log in, and to my horror, I found it was NOT canceled! Shame on eSalon!! Cancel my account now!!! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsThank you for taking the time to review us. Upon reviewing the account, we can see it was indeed cancelled and we were able to clear up any confusion. Please let us know if you have any further concerns. |
Love the colorThe blend was perfect and it covers the gray so well. It has not faded like other colors I have used. I'm very happy with the product. 0 of 0 people found this review helpful. Did you? |
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Perfect!The best, most natural, and best gray coverage PERIOD. 0 of 0 people found this review helpful. Did you? |
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Quality hair Color at homeThis is the best hair dye i have ever used, easy too! Great 0 of 0 people found this review helpful. Did you? |
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Love E-salonThe product is professional grade, convenient and affordable. I love the kit packaging with extras included, shampoo and conditioner. 0 of 0 people found this review helpful. Did you? |
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Yay!Perfect change in color that I requested. Thanks so much! 0 of 0 people found this review helpful. Did you? |
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Easy to useThis hair color is so much better than any you can buy in the stores. It's almost as nice as having it done in the salon only much more affordable. 0 of 0 people found this review helpful. Did you? |
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Color matching was awesomeI was very happy with the color match that was done by using a photo, Great job. I will continue as a customer 0 of 0 people found this review helpful. Did you? |