66,880 Verified Client Reviews |
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Great IdeaI love the idea of esalon, but was a little disappointed in the way my color turned out. Not sure if I will order again or not :/ 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNicole- We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Never going backSimply Devine colour is sublime and exactly the quality I wanted doesn't wash out as quickly as my normal hairdressers dye does 0 of 0 people found this review helpful. Did you? |
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Custom hair colorI love my color that was custom made for me I tried to achieve it at the salon but to no avail It was a failure. Has little to no orders and allowed me to actually pass a comb without discomfort thru my hair. Very happy with the product 0 of 0 people found this review helpful. Did you? |
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First and Best color at home!This product is easy to use, since they give you all the tools you will need. My husband helped me and we had a blast! I did have to call for instructions, and my call was answered promptly...great customer service! Thank you! 0 of 0 people found this review helpful. Did you? |
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Ever lasting colorI like the way the color covered my gray and my color lasted longer before the gray came out 0 of 0 people found this review helpful. Did you? |
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AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!I liked the condition it left my hair in. No dry ends. Great coverage. Gentle on the scalp. Might tweak alittle bit on the color. 0 of 0 people found this review helpful. Did you? |
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Best at home hair color solutionAs a former hair stylist who's wife insists I do her hair, this product has simplified the process. I no longer have to keep a supply of colors and peroxides on hand. This all in one solution is custom made for me to achieve the color my wife wants. Thanks eSalon 0 of 0 people found this review helpful. Did you? |
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Best ColorBest Color, the hair Looks beautiful! 0 of 0 people found this review helpful. Did you? |
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Not satisfiedThe color fell out and didn't actually cover my Gray's 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsWe’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
colorWasn't happy with the color. Not a bright as I was hoping for. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsNatasha - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |