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Custom Color Set
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66,818 Verified Client Reviews |
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not like I askedIn the beginning it was great and then Jennifer changed my color on me. Ive asked for the same color the entire time and for some reason instead of the Dark Mohagony have been getting RED. Im sorry, I DO NOT like RED. I have had to go to Sally's Beauty supply to purchase a darker red to fix what I purchased from you twice now. This is why I have canceled my account once and for all. Im not betting on a third time. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsLynn - We’re sorry that you were disappointed by the results of your color application. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we apologize that you were unsatisfied with your experience. |
color not for meunfortunately, the color was too dark and had too much of a red tone in it. My hair tends to pull red as the color washes out, was not pleased with the product at all. Waited 48 hours, then recolored my hair with a shade from a store bought product that was the lightest that they had....and it lightened my hair well enough that I wasn't embarrassed to walk around in public. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsSusan - We apologize that your color formulation came out darker and more red than you were expecting. We have reviewed your account and see that we have received your feedback and, per our Satisfaction Guarantee, refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
color goodeasy to use 0 of 0 people found this review helpful. Did you? |
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Color choiceExcellent color, very happy with color result. 0 of 0 people found this review helpful. Did you? |
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Great coverage, easy on hairEsalon color gives me great coverage and leaves my hair soft and shiny. I love that I am able to tweak the color with my personalized colorist to get exactly the shade I want. Best home hair color I have ever used and the price is right! 0 of 0 people found this review helpful. Did you? |
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Love Your Color - Who does it???Everyone wants to know where I get my hair done. It's a joy to say, "I do it". It's so shiney, and your color never changes. Will always do my own color through eSalon. 0 of 0 people found this review helpful. Did you? |
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Loved it5 stars really 0 of 0 people found this review helpful. Did you? |
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PerfectI am so pleased with how well this worked 0 of 0 people found this review helpful. Did you? |
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What a great product!I am so pleased with my color! My hair is soft, shiny and conditioned, just as if I had had a professional treatment. I'll never buy supermarket color again. Customer for life. 0 of 0 people found this review helpful. Did you? |
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Great Kit !!The color was just what I wanted. In the future, it will be good to have the right combination to use a little bit just for root touch ups. THe special shampoo for afterwards was great, Ive always been afraid to shampoo too soon after dying.Looking forward to home delivered perfect hair products !! 0 of 0 people found this review helpful. Did you? |