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Color Set
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66,866 Verificado Comentarios de clientes |
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Good gray coverage butThis formula is to dark I said I was medium brown not dark. My hair felt like straw worse than I have ever experienced in all the dying I've done in my life. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAngel - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Too much residueI loved the color but the residue was too much- it took me 5 washes to completely get it all out. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosRosalinda - We’re sorry that you were unsatisfied with the coverage of your custom color and that it left your hair feeling gummy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Packaging and products are A+The packaging couldn't be better, products are amazing but I provided pictures and advised the consultant that my ends were lighter than roots and I just wanted an all over brown. I got my color and applied as instructed and now my head all over it's midnight black. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosHaleigh We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Dry hairThis product has made my hair very dry and the color is too blonde 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosGinger- We’re sorry that you were unhappy with your color results and that your hair felt drier than normal. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
Custom Hair ColorI am so happy with my hair color. Love, love, love it. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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LikedIt was good color. I like the convenience, price and product. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Ease of useThe ease of use of this product along with the color accuracy is unparalleled. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Hair colorI was always nervous about coloring my hair. I said if it starts to get more grey in it I would have it professionally done mostly because I had no idea how to match my color. I saw the add for esalon and decided to give it a try. I'm more than thrilled with the ease of doing it myself and the perfect match. Now I would do it no other way. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Simply AwesomeI just want to say I love this. I've been a client of esalon for about 4 months. I can be a bit indecisive and each time I've made an adjustment in color it has been perfect, so thank you!! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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It just keeps getting betterI really like the way my hair feels. It is soft and feels natural! Color keeps getting better too! 0 de 0 personas encontraron este comentario útil. ¿Y tú? |