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Custom Color Set
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67,076 Verified Client Reviews |
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ExcellentBest colour I have used 3 of 3 people found this review helpful. Did you? |
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PerfectThis is exactly what my hair needs, and what I wanted. Thank you! 3 of 3 people found this review helpful. Did you? |
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Love it!Colorist adjusted exactly as I asked and made it a beautiful blonde! 2 of 2 people found this review helpful. Did you? |
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I love itI can't wait to do this again 1 of 1 people found this review helpful. Did you? |
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ColourIt’s so dark. I really was not expecting this colour and it was adjusted. I’m so upset 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Liegh! We are sorry to hear that your hair color was too dark. Please check your emails, e have contacted you to help you further. |
AUTOSHIPi like the product but it is too expensive. I have been trying to cancel AUTOSHIP. How do I do that? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDarlene - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Does not cover gray wellBoth times it did not cover the gray at temples and around the face well despite an effort to fo so on my second try 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCamylle - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not what I expectedI have been ordering from here and this is the first time the color I chose has failed me. It’s didn’t even paint my greys all the way and by two washed my color has already started to fade. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsDenise - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Awful!!!My hair is a completely different colour to what I ordered. It literally looks like red/ purple crazy colour - not a hint of copper in sight Throughly upset with the result! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCamilla B. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our colour did not meet your expectations. Our Colour Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
DisappointedColour was not rich enough and faded very quickly. It also left my hair very dry and no glossy look. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsHi Mandini! We are sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further. |