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Custom Color Set
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66,772 Verified Client Reviews |
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Love color, hate feelI love the color but it was very difficult to get out of my hair and my hair feels chunky and hard to comb through. My hair is very thick so may be due to that. 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsMelissa - We’re sorry that your recent hair color left your hair feeling waxy or greasy. This feeling is most likely caused by residual color still coating your hair and/or scalp.To avoid this from happening in the future, we recommend massaging the color at your scalp prior to rinsing. This will help loosen residual color and prevent staining on the scalp. Again, we apologize for this inconvenience. Please let us know if we can assist you further. |
Latest root color was too orange!I know we lightened the root coverage, but now am thinking it has to go darker again. Maybe back to the original. So it will be darker for the first few days and then fade into brown vs. being orange. Orange was scary!!!! Thank you! 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsAmy - We're sorry that your most recent order turned out too orange. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
color is still too darkstill needs to be brighter 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsBobbie - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
It was a good color, but...It only lasted about 2 weeks and BAM my greys were back to haunt me. I'm hoping with my input this next time will be better, but if not it's back to the overpriced salon I go. Or box color *ew* 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCharlotte - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
First time userThe color was good but just made my hair all darker. I was hoping that some natural highlights would stay. I was really wanting some red which usually happens when I use brown/blonde (medium golden brown) If I put red hightlights in what color would help them stay? 0 of 0 people found this review helpful. Did you? |
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Response From Our ExpertsCarol - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Great product.I have never received so many compliments on my hair color before. Thanks 0 of 0 people found this review helpful. Did you? |
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Custom Hair ClourVery impressed and good quality, didnt smell nasty and gave the right colour I was seeking. 0 of 0 people found this review helpful. Did you? |
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I am THRILLED with the color and experience!I couldn't be happier with the color or the service. My hair came out beautiful, it's the color I imagined, and it's so incredibly soft I can barely stop touching it! Why spend $150+ every month in the salon when you can get amazing color for so much less! 0 of 0 people found this review helpful. Did you? |
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Great resultsI used this product for the first time a few days ago and the color turned out great. I was impressed with the grey coverage. I will be a life long customer.- they even took the time to help me get my color just right. 0 of 0 people found this review helpful. Did you? |
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PerfectGreat product, the color is perfect 0 of 0 people found this review helpful. Did you? |