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Color Set
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66,793 Verificado Comentarios de clientes |
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Color faded after only a few weeksThe color has almost completely faded or washed out after only a few weeks, despite the fact that I use color safe shampoo/conditioner and I wash my hair every 2-3 days. Not pleased. I will not reorder. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAmber - We’re sorry to hear that your hair color faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Great idea but yucky productThe idea of this company is great but this actual product is gross. It's thick and chucky, hard to rinse out. I took 3 days to get it off, I'd itch my head and have dye under my nails. Makes me sad, I had high hopes.. 😓 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosBree - We’re sorry that your custom color left your hair feeling thick and chunky. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Didn't like itGrays came back too fast 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosAntonia - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
SoresIt left sores on my scalp after following the instructions completely. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosVelda - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Since you’ve experienced an allergic reaction, we have refunded you for this color and reached out to you with more details. On behalf of the eSalon Family, we wish you a quick recovery. |
Not happyI've tried your product and I'm not happy with it. I've worked with your colorist and twice without success. I do not want to receive your product anymore. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Respuesta de nuestros expertosLorinda - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
My stylist thought this was my natural colorNot kidding. No one knows i color my hair except my stylist. So happy with my color. I wish It could look natural a little lighter because my husband wants to see it lighter, but I like my color a lot. The highlights are gorgeous in the sunlight too. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love the way my hair color looks thank youLove you guys never going back to store hair color thank you 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Easy directions for useI like this product and it easy application. Still working on the best color for me and my grays. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Love eSalonI love how they can adjust the formula for you. My hair feels and looks just like I had been to a salon. 0 de 0 personas encontraron este comentario útil. ¿Y tú? |
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Gorgeous!!coloring is beautiful, my hair looks so healthy 0 de 0 personas encontraron este comentario útil. ¿Y tú? |